Daniel Salerno
Tarpon Springs,FL
Summary
Dynamic Deli Clerk with a strong work ethic and exceptional customer service skills at Publix Supermarkets. Proven ability to enhance product presentation and increase customer satisfaction through meticulous attention to detail and effective communication. Skilled in food safety compliance and inventory control, consistently exceeding sales targets while maintaining a clean and organized workspace.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Deli Clerk
Publix Supermarkets
11.2020 - 03.2025
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
- Consistently met or exceeded daily sales targets through upselling techniques and outstanding customer service skills.
- Supported store success through participation in inventory audits and suggesting improvements for deli department operations.
- Conducted inventory checks regularly, ensuring consistent availability of popular deli items.
- Prepared custom order requests for special events, receiving positive feedback for quality and service.
- Kept up-to-date with latest food safety regulations, applying new standards to daily operations.
- Improved product freshness and reduced waste with meticulous stock rotation practices.
Education
GED -
GED.com
New Port Richey, FL04-2021
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Cleaning and sanitizing
- Food preparation
- Food safety
- Meat slicing expertise
- Safe food handling
- Equipment safety
- Food preparations
- Order taking accuracy
- Menu memorization
- Heavy lifting
- Proper food handling
- Pricing and shelf labeling
- Platter and tray preparation
- Food safety compliance
- Food sales and promotion
- Inventory rotation
- Product knowledge
- Performance improvement
- Inventory checks
- Inventory control
- Cooking
- Beverage preparation
- ServSafe certification
- Food safety standards
- Weights and measurements
- Allergen awareness
- Deli equipment operation
- Shrink control
- Food services
- Teamwork and collaboration
- Team player
- Phone orders
- Problem-solving
- Critical thinking
- Meal preparation
Accomplishments
- Supervised team of 8 staff members.
- Achieved closing early by completing routine tasks with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Achieved Full-Time through effectively helping with peers and coworkers and being their leader.
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Languages
English
Full Professional
Timeline
Deli Clerk
Publix Supermarkets
11.2020 - 03.2025
- ServSafe Food Protection Manager Certification - National Restaurant Association.
GED -
GED.com
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