Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Daniel Sanchez

Glenmora,LA

Summary

Dedicated and high-energy professional with a strong focus on empowering team members to exceed company objectives through effective leadership. Skilled in training employees, enhancing job satisfaction, and resolving operational issues through the use of personal experience and collaborative strengths. Demonstrated success in maintaining a balance between customer, business, and staff needs while aligning operations with targets. Ready to utilize my expertise to contribute to the success of your organization. Customer-oriented Pharmacy Clerk with skills in medication preparation and insurance communications. Proven excellence in [Skill] and [Skill]. Dedicated to answering customer questions concerning medication protocol.

Overview

1
1
year of professional experience

Work History

Regular Associate/Part-Time Manager

City Gear
  • Managed daily store operations, including opening and closing procedures at the City Gear location in Alexandria, LA
  • Provided exceptional customer service, resolving inquiries, and handling customer complaints
  • Trained new employees on store policies, product knowledge, and sales techniques
  • Assisted in merchandising and maintained inventory control to optimize stock levels
  • Operated a cash register and handled cash, credit, and debit transactions.

Customer Service Representative

Home Outlet
  • Responded to customer inquiries and concerns promptly and professionally at the Home Outlet location in LA
  • Processed sales transactions and ensured accuracy in pricing and inventory
  • Provided product information and recommendations to customers
  • Assisted in maintaining store cleanliness and visual merchandising.

Stockman/Cashier

Fads and Frames
  • Stocked and maintained merchandise on shelves, ensuring neat organization
  • Monitored inventory levels and reported low stock for restocking orders
  • Assisted customers in locating products and provided information about products and promotions
  • Maintained cleanliness and organization in the stockroom and on the sales floor
  • Accepted various forms of payment, including cash, credit cards, and digital payments
  • Greeted customers and created a positive shopping experience
  • Addressed customer inquiries and concerns at the checkout
  • Informed customers about ongoing promotions, discounts, or loyalty programs.

Pharmacy Customer Service Representative

Walgreens
03.2024 - Current
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Counted and labeled prescriptions with correct item and quantity.
  • Filled and dispensed medication prescriptions accurately as ordered by physicians.
  • Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.

Shift Lead

Walgreens Boots Alliance
01.2024 - 03.2024
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

BBA -

College For Business Administration
Alexandria, LA
11.2026

Diploma -

High School
Glenmora, LA
05.2021

Skills

  • Exceptional customer service
  • Resolving customer inquiries
  • Handling customer complaints
  • Addressing customer concerns
  • Daily store operations management
  • Opening and closing procedures
  • Cash handling (including credit, debit, and cash transactions)
  • Team leadership (Assistant Manager role)
  • Effective communication with team members
  • Communication with team leaders and managers
  • Communication of ongoing promotions and discounts
  • Monitoring and managing inventory levels
  • Bilingual: English and Spanish
  • Microsoft Excel proficiency
  • Retail sales and merchandising
  • Inventory control and forklift certified

References

Available upon request

Languages

Spanish
English

Timeline

Pharmacy Customer Service Representative

Walgreens
03.2024 - Current

Shift Lead

Walgreens Boots Alliance
01.2024 - 03.2024

Regular Associate/Part-Time Manager

City Gear

Customer Service Representative

Home Outlet

Stockman/Cashier

Fads and Frames

BBA -

College For Business Administration

Diploma -

High School
Daniel Sanchez