Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Santiago

Houston,TX

Summary

Dynamic and detail-oriented professional with experience at FedEx, excelling in heavy lifting and team collaboration. Enhanced package handling efficiency and reduced damage rates through meticulous attention to safety protocols. Proven ability to thrive in high-pressure environments while fostering positive communication and cooperation among team members.

Developed skills in fast-paced logistics environment, ready to transition into new field. Skilled in inventory management and efficient package processing. Focused on using attention to detail and organizational abilities to contribute to new opportunities.

Overview

4
4
years of professional experience

Work History

Package Handler

FedEx
09.2024 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
  • Supported team morale by fostering positive communication and collaboration among coworkers.

Host

Saltgrass Steakhouse, Landry's
07.2022 - 08.2023
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.

Host

The Breakfast Place
06.2021 - 04.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Education

Associate Of Applied Science - Radiology

Lonestar College
Houston, TX

High School Diploma -

Westfield Highschool
Houston, TX
06.2024

Skills

  • Heavy lifting
  • Team collaboration
  • Packaging
  • Adaptable to change
  • Workplace cleanliness
  • Label reading
  • Manual dexterity
  • Attention to detail

Timeline

Package Handler

FedEx
09.2024 - Current

Host

Saltgrass Steakhouse, Landry's
07.2022 - 08.2023

Host

The Breakfast Place
06.2021 - 04.2022

Associate Of Applied Science - Radiology

Lonestar College

High School Diploma -

Westfield Highschool
Daniel Santiago