Dependable rental technician with strong conflict management and organizational skills. Well-versed in top-quality customer service. Enthusiastic about positively impacting business operations by maximizing customer satisfaction.
Overview
16
16
years of professional experience
Work History
Lead Rental Technician
Joerns Healthcare LLC.
05.2009 - Current
Enhanced customer satisfaction by providing efficient and knowledgeable assistance
Maintained a clean and organized workspace
Trained new employees on company policies and procedures
Utilized strong problem-solving skills to resolve customer complaints or issues in a timely manner.
Conducted thorough inspections of rental equipment before and after use, identifying any damage or missing parts.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.