Daniel Serrato
Pleasant Hill,CA
Summary
Results-oriented Business Development professional with a strong track record in client-facing roles. Over 10 years of experience driving growth and building relationships. Proven ability to identify opportunities, negotiate deals, and exceed sales targets.
Overview
12
12
years of professional experience
Work History
Business Development Executive
PCC Logistics
Oakland, USA
11.2020 - Current
- Relentless prospect hunter and lead-generation specialist
- Expert in product and services knowledge
- Utilize CRM's to actively track and manage a 20 million dollar pipeline
- Generate strong relationships while maintaining ambiguity in a highly competitive market
- Specialist in lead-generation systems like ZoomInfo and Sales Navigator on LinkedIn
- Manage largest house accounts to renew business annually
- Participated in the most important trade show for the logistics industry
Sales Executive
Blue Orange Games
Oakland, USA
03.2018 - 06.2020
- Direct contact for all shipments to largest accounts; such as Amazon, Target and Barnes & Noble
- Respond to brokers, customers, and matrix partner's questions related to products/services concerns
- Receive purchase orders and create sales orders - 100% quality for a year straight
- Inventory, assist in the adequate record keeping to identify the proper location of product at all times
- Help to conduct monthly physical inventory audits to finance department
- Receive overseas container load shipments and provide accurate inbound shipment inventory
Client Account Support Associate
CIGNA Global Health Benefits
San Francisco, USA
03.2013 - 03.2018
- Served as the central point of contact for all customer and client related issues and inquiries
- External facing position for assigned book of business
- Responsible for responding to complex inquires, solving non-routine problems using independent judgment and discretion, and ensuring client satisfaction with products and services
- Documented all service inquires for root cause analysis and determine plan of action to resolve
- Facilitated and managed regular service meetings
- Handled internal and external reports for customers
- Ability to collect, analyzes, interpret and translate data contained on reports
- Assisted carriers with compliance information, state filings and legal reviews
Education
Associate of Arts - Liberal Arts And Sciences
College of The Sequoias
Visalia, CA01-2011
Skills
- Customer Acquisition
- Revenue Generation
- Event Planning
- Lead prospecting
- Prospect targeting
- Business Development
- Territory Management
- Project Management
- Customer Relationship Management
- Vendor Management
- Lead Generation
- Territory Growth
- Revenue Forecasting
- Cost Management
- Marketing
- Sales Pipeline Management
References
Available Upon Request
Timeline
Business Development Executive
PCC Logistics
11.2020 - Current
Sales Executive
Blue Orange Games
03.2018 - 06.2020
Client Account Support Associate
CIGNA Global Health Benefits
03.2013 - 03.2018
Associate of Arts - Liberal Arts And Sciences
College of The Sequoias
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