DANIEL SHEPHERD
131 Orange Street
Summary
Dedicated and adaptable professional with strong leadership, communication, and problem-solving / troubleshooting skills. Seeking an opportunity at CAC 2000 to contribute my expertise in teamwork, organization, and technical skills to a dynamic work environment.
Overview
10
10
years of professional experience
Work History
Jr. Associate Account Manager
Sutherland Global
01.2024 - Current
Technical Support Agent
Ibex Global
01.2021 - 12.2023
Customer Service Representative
Itel BPO
01.2021 - 12.2021
Assistant Subcontractor
Jamaica Public Service
01.2019 - 12.2021
Productions Manager
Nature field Limited
01.2015 - 12.2018
Assistant Lab Technician
Horace Clarke High School
02.2016 - 09.2016
Education
C.X.C - English Language III, Mathematics III, Information Technology II, Social Studies III, Agricultural Science II
HORACE CLARKE HIGH SCHOOL
Islington, Saint Mary06-2019
ST. MARY TECHNICAL HIGH SCHOOL
Cuffy Gully, Richmond01.2016
HILLSIDE PRIMARY AND INFANT SCHOOL
Friendship District, Islington01.2014
NUTSFIELD BASIC SCHOOL
Lyndon Housing Scheme, Islington01.2008
Skills
- Efficient Leadership Skills
- Excellent communications
- Organizational skills
- Problem-solving skills
- Good listener
- Adaptability
Awards Leadership And Extracurriculars
- Certificate in Visual Arts, 2016
- President of the Art Club
- Co-president for Science Club
- Basketball
- Cricket
- Football
Timeline
Jr. Associate Account Manager
Sutherland Global
01.2024 - Current
Technical Support Agent
Ibex Global
01.2021 - 12.2023
Customer Service Representative
Itel BPO
01.2021 - 12.2021
Assistant Subcontractor
Jamaica Public Service
01.2019 - 12.2021
Assistant Lab Technician
Horace Clarke High School
02.2016 - 09.2016
Productions Manager
Nature field Limited
01.2015 - 12.2018
ST. MARY TECHNICAL HIGH SCHOOL
HILLSIDE PRIMARY AND INFANT SCHOOL
NUTSFIELD BASIC SCHOOL
C.X.C - English Language III, Mathematics III, Information Technology II, Social Studies III, Agricultural Science II
HORACE CLARKE HIGH SCHOOL
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