Summary
Overview
Work History
Education
Skills
Timeline

Daniel Shibu

Allen,TX

Summary

Analytical, strategic-thinking, and meticulous sales professional with over 25 years of comprehensive experience in relationship building, partnership cultivation, top account retainment, and profit channel growth. Self-motivated leader with expertise in expanding retail network connections, persuasively introducing products, implementing pricing models, and territory development. Talented at identifying customer needs to deliver effective solutions. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

30
30
years of professional experience
3
3
years of post-secondary education

Work History

Department Supervisor

The Home Depot
Leavenworth, Vancouver, Canada
02.2014 - 09.2021
  • Managed multiple departments to serve customers with passion, and inventory availability
  • Helping customers to locate products and suggested suitable options and assisted team sales associates to provide customer service
  • Built relationships with customers and the community to establish long-term business growth
  • Continuously focusing on building an excellent customer base and meeting revenue targets
  • Achieved sales goals and service targets by cultivating and securing new Pro-clients
  • Managed custom projects by ensuring quality quotes, designs, and executions of projects
  • Regularly communicate with the associates about the appropriate tools and programs to achieve the objectives of the store
  • Develops the best practices to ensure service quality and excellent customer service
  • Manage the associate hiring, training, and skill development process
  • Evaluates the performance of the 8 associates reporting to me and provided feedback for improvements as and when needed
  • Provides appropriate input into disciplinary decisions, performance appraisal, and career development related to the associates
  • Participate in product promotion for leading brands like LG, Samsung, Whirlpool & GE for their appliances for the hiring of new associates and partner with the store management on recommendations
  • Train team members to stay focused to secure sales and provide excellent customer service

General Sales Manager

LEXUS Granito India Pvt Ltd
08.2011 - 09.2013
  • Established Lexus brand in a challenging and highly competitive market to give sales revenue of over 40000 sq
  • Meters every month
  • Established strong relationships with major and key decision-makers to increase sales in designated territories
  • Hired and trained the sales team for local follow-up and customer service
  • Serviced major builders and architects with product knowledge and skill.

Sales Manager

VITA Granito Pvt. Ltd
01.2008 - 12.2011
  • Successfully established retail sales network for this start-up company in Kerala state contributing 34000 sq
  • Meters
  • Ceramics tiles sales every month
  • Expanded retailers' network and establish business with wholesalers generating consistent sales and established market share
  • Hired support team members to manage the sales across the state and influence them in achieving the sales goals.

Regional Manager

Oracle granite ltd
01.2007 - 01.2008
  • I was managing branch sales operations for one province to rebuild the sales by managing the sales Managers and leading them to achieve sales targets
  • Identifying potential retailers building business thru them.

Regional Sales Manager

Bell Ceramics Ltd
, India
01.2001 - 01.2007
  • Expanded the sales distribution depots and promoted ceramics wall and floor tiles from a single depot to three active depots
  • Sales associates increased from 3 to 9 people providing customer service to retailers and building contractors
  • Expanded retail dealers in the province of Kerala from 75 to 220 accounts in 2 years
  • Revenue per month was $ 2.5 million per annum
  • (Summary of previous employment in different enterprises )

Regional Manager

KANCHAN INTERNATIONAL
Cochin, Kerala
01.2000 - 01.2001
  • For small home appliances.
  • Achieved retail market share goals by developing and executing dealer event-oriented marketing promotions.
  • Improved customer experience by creating custom showrooms across retail locations.
  • Launched over 12 new locations through effective management of property acquisitions and construction and financial planning.
  • Developed promotional plans to complement national sales initiatives.

Area Sales Manager

Mirc Electronics
Cochin , Kerala
01.1998 - 01.2000
  • For "Onida" washing machines and Televisions.
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
  • Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
  • Built lasting relationships with clients through outstanding customer service interactions.
  • Coordinated and conducted well-organized product presentations and demonstrations to potential customers at seminars and trade shows.

Area Sales Executive

Voltas International
Margoa Goa , Goa , India
01.1995 - 01.1998
  • Monitored sales team performance, analyzed sales data, and reported information to area managers.
  • Provided impactful sales training and motivated sales team members to drive revenue growth.
  • Analyzed sales data and kept up to date with market trends.
  • Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
  • Exceeded targets by building, directing, and motivating high-performing sales team.
  • Built lasting relationships with clients through outstanding customer service interactions.

Sales Officer

Videocon International
Lucknow, Utter Pradesh
01.1992 - 01.1995
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
  • Responded to customer needs by answering questions and providing detailed information about dometic use and commercial establishments .
  • Connected with prospects through trade shows, cold calling and local-area networking.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.

Education

Masters in business administration - International Marketing Management

Rourkela Institute For Management Studies, Sambalpur University, Sambalpur
06.1985 - 07.1987

Bachelor in Commerce - Business Commerce And Stastics.

Ispat College, Sambalpur University
06.1984 - 07.1985

Skills

Sales Presentationsundefined

Timeline

Department Supervisor - The Home Depot
02.2014 - 09.2021
General Sales Manager - LEXUS Granito India Pvt Ltd
08.2011 - 09.2013
Sales Manager - VITA Granito Pvt. Ltd
01.2008 - 12.2011
Regional Manager - Oracle granite ltd
01.2007 - 01.2008
Regional Sales Manager - Bell Ceramics Ltd
01.2001 - 01.2007
Regional Manager - KANCHAN INTERNATIONAL
01.2000 - 01.2001
Area Sales Manager - Mirc Electronics
01.1998 - 01.2000
Area Sales Executive - Voltas International
01.1995 - 01.1998
Sales Officer - Videocon International
01.1992 - 01.1995
Rourkela Institute For Management Studies, Sambalpur University - Masters in business administration, International Marketing Management
06.1985 - 07.1987
Ispat College, Sambalpur University - Bachelor in Commerce, Business Commerce And Stastics.
06.1984 - 07.1985

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