Daniel Felipe Sierra Sánchez is a Business Administrator graduated from Pontificia Universidad Javeriana, bilingual (Spanish - English) with basic knowledge of French. He currently works as an Account Manager and Customer Growth at Infobip, a leading technology and telecommunications company. Throughout his career, he has managed and strengthened relationships with B2B clients, driving the adoption of cloud solutions such as SaaS and CPaaS.
His approach is based on customer centricity, working to provide exceptional experiences in both UX and CX and ensuring customer satisfaction. He applies his ability to identify opportunities, implement upselling and cross-selling strategies, and build strong and lasting business relationships.
Daniel stands out as a transformational leader, committed to work teams and focused on planning and executing projects based on market and customer evaluation. His ability to identify key needs contributes to generating long-term business relationships and sustained satisfaction.
Account Manager - Central America and Partner First Territories | Infobip
As part of the Mid-market team and regional sales structure for Latin America, I specialize in managing clients in segments D, C, and B across Central America, Uruguay, Bolivia, and Ecuador. At Infobip, a leading cloud-based technology solutions company (SaaS and CPaaS), my role focuses on positioning our solutions to both prospective clients and over 50 existing customers. I also concentrate on building relationships with globally significant partners to support Infobip’s expansion strategy. Additionally, I ensure efficient management through Salesforce, promoting customer satisfaction and fostering strong, long-term business relationships.
Key Responsibilities:
My focus is on ensuring the best customer experience and contributing to the growth of client businesses through Infobip’s solutions.
Account Manager - South Latam | Infobip
As part of the Mid-market team and regional sales structure for Latin America, I specialize in managing clients in segments D, C, and B across Argentina, Chile, Uruguay, Paraguay, and Bolivia. At Infobip, a leading cloud-based technology solutions company (SaaS and CPaaS), my role focuses on positioning our solutions to both prospective clients and over 100 existing customers, ensuring efficient management through Salesforce, promoting customer satisfaction, and building strong, long-term business relationships.
Key Responsibilities:
My focus is on delivering the best customer experience and contributing to the growth of client businesses through Infobip's solutions.