Daniel Sierra

Account Manager - Central America and Partner First Territories | Infobip

As part of the Mid-market team and regional sales structure for Latin America, I specialize in managing clients in segments D, C, and B across Central America, Uruguay, Bolivia, and Ecuador. At Infobip, a leading cloud-based technology solutions company (SaaS and CPaaS), my role focuses on positioning our solutions to both prospective clients and over 50 existing customers. I also concentrate on building relationships with globally significant partners to support Infobip’s expansion strategy. Additionally, I ensure efficient management through Salesforce, promoting customer satisfaction and fostering strong, long-term business relationships.

Key Responsibilities:

• Pipeline Management: Generate opportunities, track and control the sales pipeline through Salesforce and other tools.
• Achieve Monthly Sales Targets: Implement upselling and cross-selling strategies to meet and exceed revenue goals.
• Client Relationship Management: Build and strengthen relationships with clients, promoting retention and loyalty.
• Strategic Account Planning: Develop strategies to ensure client success and manage accounts effectively.
• Meet Sales Objectives: Secure new deals and execute regional strategies in line with company goals.
• Revenue & Profitability Growth: Drive revenue, gross profit, and profitability improvements, meeting commercial targets for the Central America and Partner First portfolio.

My focus is on ensuring the best customer experience and contributing to the growth of client businesses through Infobip’s solutions.

Account Manager - South Latam | Infobip
As part of the Mid-market team and regional sales structure for Latin America, I specialize in managing clients in segments D, C, and B across Argentina, Chile, Uruguay, Paraguay, and Bolivia. At Infobip, a leading cloud-based technology solutions company (SaaS and CPaaS), my role focuses on positioning our solutions to both prospective clients and over 100 existing customers, ensuring efficient management through Salesforce, promoting customer satisfaction, and building strong, long-term business relationships.

Key Responsibilities:

• Pipeline Management: Generate opportunities, monitor and control sales activities through Salesforce and other tools.
• Achieve Monthly Sales Targets: Implement upselling and cross-selling strategies to drive revenue growth.
• Client Relationship Management: Establish and strengthen relationships with clients, promoting retention and loyalty.
• Strategic Account Planning: Develop account management strategies to ensure client success.
• Meet Sales Objectives: Secure new deals and execute defined strategies across the region.
• Revenue & Profitability Growth: Enhance revenue, gross profit, and margin levels, meeting commercial goals for the South Latam portfolio.

My focus is on delivering the best customer experience and contributing to the growth of client businesses through Infobip's solutions.