Daniel Simmons

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
• Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Maintained an inviting front desk area by keeping it clean, organized, and well-stocked with necessary materials.
• Answered multi-line phone system and transferred callers to appropriate department or staff member.

• Provided exceptional customer service by addressing client concerns and ensuring satisfaction throughout the moving process.
• Adapted to varying job requirements and environments, including local and long-distance moves, residential, and commercial relocations.
• Efficiently and safely transported household or office furniture and equipment to designated locations.
• Demonstrated strong physical stamina and ability to lift heavy items repeatedly throughout the day.
• Communicated effectively with team members to coordinate tasks and optimize workflow.

• Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
• Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
• Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.

Operations Manager, US Army, Fort Campbell, KY March 2015 – October 2017
• Provided leadership to 20 personnel completing 100% of daily assigned tasks and Certifications.
• Efficiently Managed and Organized over 4 Million dollars’ worth of equipment with no losses and receiving grades of 100% on 3 corporate level inspections.
• Implemented new customer service policy to increase productivity by 30% serving 280 colleagues.
• Trained and Certified in Crisis management amongst colleagues.

Team Leader, US Army, Fort Riley, KS January 2014 – February 2015
• Received highest commendation on receiving highest scores on companywide Certification.

Team Leader, US Army, Djibouti, Africa April 2013 – December 2013
• Trained 30 colleagues in Communication techniques with a 100% pass rate when tested.
• Trained 200 Personnel in conflict resolution with a 100% pass rate when tested.