DANIEL SIMS
Cincinnati,OH
Summary
Proven collaboration skills with vendors, end customers, and team members to achieve targets. Adept at organizing workloads and validating supplies, working with vendors to resolve supply issues, and providing technical support and problem-solving expertise to customers. Excellent multitasker and planner. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
5
5
years of professional experience
Work History
Logistics Assistant
Halo Branded Solutions/lee Wayne
Fairfield, OH
05.2024 - 02.2025
- Developed and implemented efficient routing strategies to minimize delivery times and costs.
- Coordinated with suppliers to ensure timely delivery of goods.
- Identified and resolved customer service issues.
- Handled customer service inquiries efficiently while providing excellent customer service.
Crew
Skyline Chilli
08.2023 - 01.2025
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to detail while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Sales Representative
Spectrum
07.2023 - 08.2023
- By informing customers of current promotions and store policies, I was able to answer questions and solve problems
- Improved my customer service and telecommunications skills to build long-term relationships
- Elicited information from customers by asking open-ended questions and assisting them in selecting appropriate merchandise.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Amazon Driver
Amazon Warehouse
08.2021 - 04.2023
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
Mid level manager
Chipotle Mexican Grill
12.2020 - 08.2021
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Warehouse Worker
Amazon Warehouse SOH2
12.2019 - 07.2020
- Kept warehouse stations and equipment in good working order in accordance with OSHA requirements
- Carefully organized boxes and balanced weight on product pallets for optimal storage and shipment
- Updated daily logs with regular shift activities as well as details about special incidents
- Stacked boxes, pallets, and other materials to increase productivity and safety.
Marketing Intern
SWAGBOX
02.2020 - 05.2020
- Reported back to the instructor and management to receive day-to-day tasks and responsibilities
- Boosted brand awareness by developing creative marketing strategies and campaigns.
- Assisted in the planning and execution of successful product launch events.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
Sales and Marketing Representative
Indiana University East
11.2019 - 12.2019
- Boosted sales revenue by implementing effective marketing strategies and building strong client relationships.
- Developed customized sales presentations for key clients, resulting in increased business partnerships.
- Expanded market reach by conducting thorough industry research and identifying potential new clients.
- Collaborated with cross-functional teams to develop comprehensive sales plans addressing customer needs and pain points.
Education
BBA - Marketing
Indiana University
IN12-2022
Skills
- Logistics Coordination Skills
- Sales Strategy Development
- Upholding Corporate Standards
- Proficient in Organization
- Customer relations
Timeline
Logistics Assistant
Halo Branded Solutions/lee Wayne
05.2024 - 02.2025
Crew
Skyline Chilli
08.2023 - 01.2025
Sales Representative
Spectrum
07.2023 - 08.2023
Amazon Driver
Amazon Warehouse
08.2021 - 04.2023
Mid level manager
Chipotle Mexican Grill
12.2020 - 08.2021
Marketing Intern
SWAGBOX
02.2020 - 05.2020
Warehouse Worker
Amazon Warehouse SOH2
12.2019 - 07.2020
Sales and Marketing Representative
Indiana University East
11.2019 - 12.2019
BBA - Marketing
Indiana University
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