Daniel Sims

Provide operational leadership for Delta Air Lines' McNamara Terminal at Detroit Metropolitan Airport, overseeing vendor governance, service delivery, operational performance, and continuous improvement. Partnered directly with Delta leadership and service providers to maintain facility readiness, improve customer experience, and ensure operational excellence.

Key Accomplishments

• Lead governance strategy for a large-scale airport facilities operation supporting millions of annual passengers.
• Manage vendor accountability through KPI development, operational audits, staffing analysis, corrective action plans, and executive reporting.
• Increased overall facility performance score from 3.75 to 4.15, achieving one of the highest performing operations within the aviation portfolio.
• Improved work order completion performance to greater than 98% through planning improvements and operational accountability.
• Improved joint audit performance from 3.95 to 4.17 through standardized quality programs and continuous improvement initiatives.
• Developed executive dashboards, operational reporting, governance frameworks, and performance metrics used to drive strategic decision making.
• Collaborate with multiple stakeholders to prioritize facility issues, operational risks, staffing challenges, and customer impacting experience.
• Lead continuous improvement initiatives focused on service quality, operational consistency, and vendor performance.

Managed daily facility operations for over 200 employees, overseeing workplace services, maintenance coordination, safety compliance, vendor management, and operational readiness to ensure a functional and safe work environment. Functioned as local QSHE representative to uphold ISO standards and facilitate business continuity and emergency preparedness.

Key Accomplishments

• Lead facility relocation and headquarters buildout, coordinating contractors, furniture installation and operational readiness.
• Supported Healthcare and Reefer operational onboarding while maintaining regulatory compliance.
• Improved emergency preparedness through updated response procedures and facility planning.

Managed procurement and inventory operations for injection molds, secondary assembly equipment, and industrial racking in automotive manufacturing. Collaborated with engineering, manufacturing, and suppliers to ensure timely material availability for aggressive production schedules, enhancing inventory visibility and cost control.

Key Accomplishments

• Managed procurement of raw materials, tooling components, and production equipment.
• Developed program status reporting and executive dashboards to communicate project progress, procurement milestones, production readiness and risks
• Designed and implemented an inventory management system that improved material visibility, maintained accurate Bill of Material records, and reduced unnecessary inventory purchases through better tracking.

Advanced through leadership roles managing large real estate portfolio. Directed workplace operations, facilities initiatives, technology implementation, and furniture standards while enhancing operations across 4 million square feet of office space.

Key Accomplishments

• Directed space planning initiatives, employee moves and workplace optimization projects.
• Standardized workplace technology and systems furniture configurations across portfolio, improving planning efficiency and move management.
• Developed reporting tools that improved service performance and executive visibility into workplace operations.
• Partnered with cross-functional stakeholders to improve employee experience and operational efficiency.