Daniel Small
Denton,TX
Summary
Strong leader and problem solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision making skills and sound judgment to positively impact company success. Successful in delivering quality service in fast-paced high volume environments .
Overview
14
14
years of professional experience
Work History
General Manager
Mr. Misster
06.2021 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Formulated policies and procedures to streamline operations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Oversaw maintenance tasks for bar area, ensuring a clean and safe environment for patrons at all times.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
General Manager
Fry Street Tavern
09.2016 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Strategized plans to increase revenue through innovative promotional concepts and customer-focused events.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Monitored financial performance, set budgets, and controlled expenses to provide financial stability and long-term organizational growth.
Bartender Manager
Local 109
02.2017 - 01.2018
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Operated efficiently in high-volume setting to prepare and serve more than 130 drinks per hour.
Car Transporter
Crest Cadillac
06.2014 - 03.2016
Sales Associate
Reebok
03.2011 - 06.2014
Education
Bachelor of Science - Merchandising And Buying Operations
University of North Texas
Denton, TX08.2019
Skills
- Supply and Inventory Maintenance
- Hospitality and Guest Service
- Project Planning
- Staff Development
- Scheduling
- Product Analysis
- Market Analysis
- Forecast Preparation
- Vendor Negotiations
- Profit and Loss
Timeline
General Manager
Mr. Misster
06.2021 - Current
Bartender Manager
Local 109
02.2017 - 01.2018
General Manager
Fry Street Tavern
09.2016 - Current
Car Transporter
Crest Cadillac
06.2014 - 03.2016
Sales Associate
Reebok
03.2011 - 06.2014
Bachelor of Science - Merchandising And Buying Operations
University of North Texas
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