Daniel Sotillet
Kissimmee,FL
Summary
As a committed Emergency Management Director, I develop comprehensive disaster response plans and supervise emergency response teams. I conduct training sessions for personnel to ensure effective responses in crisis situations by clearly communicating specific tasks and detailed protocols. I coordinate programs designed to mitigate the adverse effects of disasters through the implementation of proven emergency strategies. This encompasses appropriate responses to situational assessments related to criminal incidents, fires, and medical emergencies, while maintaining a state of alertness and vigilance at all times. I proactively identify potential issues and take necessary measures to intervene and de-escalate situations, employing meticulous attention to detail.
In addition, as an organized and reliable candidate, I possess the ability to manage multiple priorities with a positive demeanor, and a readiness to assume additional responsibilities to fulfill team objectives. As a forward-looking team leader, I effectively direct departments toward achieving their goals, and I have a proven track record of aligning employees with roles that enhance their performance. I am a proactive and diligent individual, dedicated to continuous operational improvement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Case Manager / Residential Care Aide
Favorite Healthcare Staffing - Kansas City
Chicago, IL
09.2023 - 09.2024
- Furthered skills by actively participating in employee training and taking classes to improve skills.
- Report unusual or urgent circumstances in patients' conditions or environments immediately to the nurse.
- Kept a close eye on the behavior and emotional responses of clients to address concerns and protect each person from harm.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Determined specific needs and provide the most appropriate level of services for residents' well-being.
- Remained alert to problems or health issues of clients and competently responded.
- Documented patient information and care activities in the electronic health record.
- Facilitated personal hygiene management, feeding, and ambulation.
- Provide data input and support to the data team and SmartSheets to ensure accurate tracking of new and mobilized inbound residents for placement, overseeing a caseload of 250 residents.
- Operate under pressure, and prioritize caseloads using experience and expertise.
- Assist with outmigrations, write incident reports, counsel residents, and provide guidance and clarification to other case managers who report to you.
Unit Leader
Supreme Labor Company
Fort Bliss, TX
07.2022 - 07.2023
- Assisting youth in obtaining resources such as food, clothing, and housing.
- Completed clear and concise documentation of youth behavior and actions.
- Evaluated the needs of youth and outlined measures to address them.
- Assisted in the proper evacuation of youth during emergency situations, such as inclement weather.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Supported individuals dealing with mental health and emotional issues.
- Designed a safe and supportive environment for clients to discuss issues.
- Provide comprehensive case management services, create treatment plans, and connect clients and families to appropriate resources.
Lead Security Officer
Endeavors Staffing
Pecos, TX
07.2021 - 07.2022
- Documented patient information and care activities in the electronic health record.
- Operate under pressure, and prioritize caseloads using experience and expertise.
- Completed clear and concise documentation of youth behavior and actions
- Assisted in the proper evacuation of youth during emergency situations, such as inclement weather.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence
- Supported individuals dealing with mental health and emotional issues
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Operated a handheld metal detector and other surveillance devices to screen individuals entering the facility.
Patient Services Coordinator
GuideWell, Florida Blue
Kissimmee, FL
07.2020 - 07.2021
- Reviewed eligibility responses to assess patient benefit level and prepare estimates.
- Scheduled laboratory tests or diagnostic imaging studies as directed by physicians.
- Guided patients through the completion of consent and other required medical forms.
- Conducted financial counseling for patients, explaining payment options and assistance programs.
- Processed patient co-pays, deductibles, and other payments, ensuring accurate financial records.
- Assists with a variety of different tasks at a hospital or medical facility.
- Checking patient eligibility.
- Scheduling follow-up appointments.
- Developing patient relationships
- Helping to check patients in and out of the facility.
- Taking phone calls.
- Managing patient accounts.
- Completing insurance forms and obtaining patient data.
- Electronic health records (EHR) software: Solv, XPRESS, Wellsoft, Pathfinder.
Coordinator
The Walt Disney Company
Lake Buena Vista, FL
04.2019 - 07.2021
- Help your team exceed guest expectations through 100% guest excellence.
- Ensure an environment where guest and cast member safety is the priority, and seek opportunities to improve guest service.
- Respond to unexpected downtimes or any guest issues in the operation.
- Incorporate the lens of Leadership, Management, Technical Skills, and Relationships (LMTR) in daily functions, and when implementing decisions.
- Recognize and develop Cast Members, and hold them accountable for delivering excellence in safety, courtesy, inclusion, show, and efficiency.
Childcare Volunteer
Clinica El Avila
Caracas, Distrito Federal, Venezuela
02.2015 - 07.2017
- Provided nurturing and appropriate environment for children of various ages.
- Ensured the safety of all children in the facility at all times.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Maintained organized and clean classroom and play areas.
- Maintained records of attendance, behavior, meals served, according to established procedures.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Helped organize field trips for the children, including transportation arrangements and packing supplies needed for the outing.
- Protected children from harm by monitoring environments and eliminating safety hazards.
Education
Associate of Science - General Dentist
Santa Maria University
Venezuela06-2017
High School Diploma -
Americo Vespucio
Venezuela07-2015
Some College (No Degree) - Hospitality & Tourism Management Course
Florida Atlantic University's College of Business
FL, USSkills
- Safety Awareness
- Professional Boundaries
- Organizational Skills
- Multitasking Abilities
- Active Listening
- Decision Making
- Behavior Management
- Crisis Management
- Disaster Response
- Staff Management
- Emergency Response
- First Aid
- Electronic health records
- MS office
Certification
- ICS-100
- ICS-200
- ICS-700
- ICS-800
- ICS-244
- ICS-288
- ICS-405
- ICS-703
- ICS-2900
- ICS-1000
- First Aid
Languages
- Spanish, Native Fluent
- English, Bilingual
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Case Manager / Residential Care Aide
Favorite Healthcare Staffing - Kansas City
09.2023 - 09.2024
Unit Leader
Supreme Labor Company
07.2022 - 07.2023
Lead Security Officer
Endeavors Staffing
07.2021 - 07.2022
Patient Services Coordinator
GuideWell, Florida Blue
07.2020 - 07.2021
Coordinator
The Walt Disney Company
04.2019 - 07.2021
Childcare Volunteer
Clinica El Avila
02.2015 - 07.2017
Associate of Science - General Dentist
Santa Maria University
High School Diploma -
Americo Vespucio
Some College (No Degree) - Hospitality & Tourism Management Course
Florida Atlantic University's College of Business
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