Proactive, performance-driven leader with 15+ years’ progressive working expertise in project management with strong customer focus providing a diverse range of business management and information technology applications while utilizing supervisory and managerial skills. Excellent understanding of business priorities and processes and possess the ability to maintain consistent commitment to organizational success.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Advance Driving and Teaching Instructor
Hands-On Wheels Driving School
07.2016 - Current
Driving Instructors teach students how to drive vehicles and assist them throughout the process of acquiring a driver's license
Responsibilities include teaching driving theory, explaining driving techniques, coordinating examinations, offering advice, and monitoring student progress
A well-written resume sample for Driving Instructor mentions qualifications such as excellent driving skills, the ability to provide clear instructions, concentration, attention to details, and self-motivation
Helped students on improving their knowledge towards roadside safety, changing flat tires, checking tire pressure, and checking oil level
Assist in educating teenage and adult students on other driving safety and awareness, single hand, emergency braking, seatbelt, and airbag protection along with hazardous driving
Organized, prepared, and consulted with students’ parents or adult family members in one-on-one discussion weekly
Assessed each student's state of mind prior to each driving lesson
Analyzed student driving behavior and improved performance utilizing the Dominance Extroversion Perception Concept (DEPC) Performance Model
Provided client/sponsor feedback through post training briefings
Recognizing positive skills and opportunities to improve other skills through specific techniques to practice between training sessions
Communicated with other instructors regarding student progress and areas for improvement.
Consultant: Implementation Manager (IM)
Verizon Wireless
08.2013 - 06.2016
Provides Private Network strategic and tactical planning, development, evaluation, and coordination of the Machine to Machine/Management Center (M2M/MC) and Operation Centers support for the Federal Government agencies
Responsible for the management of multiple information, applications systems, and projects, including voice, data, mobile device, Machine to Machine (M2M), Verizon Home Agent Portal (VHAP), Enterprise Web Interface (EWI), and Common Pricing Interface (CPI)
Implements, and evaluates all M2M/MC request support end users in the productive use with My Business/Verizon Enterprise Center (VEC)
Facilitates communication between staff, management, vendors, and other technology resources within the organization
Oversees the (M2M/MC) operations, including Implementations, Profile Conditioning, Price Plan review, CPI updates, VHAP progress, Solution Validation and equipment testing.
Managed projects from inception to completion with revenue of $2.715 billion (about $8 per person in the US) associated with implementing large agency/contracts Federal Supply Schedule (FSS), Federal Technology Service (FTS), Navy Fleet and Industrial Supply Center (FISC), and GSA
Achieved Wireless Net Adds Target of 342,754 and Wireless Average Revenue Per Unit (ARPU) of $48.37
Managed agency large accounts/contracts through the implementation process including receiving, reviewing, and submitting the required contractual documentation
Controlled the process for accepting new projects and assessed timing and deliverables
Partnered with National Federal Account Manager(s), to ensure completion of required large agency/contract implementation process steps
Conducted weekly status calls with all required functional groups throughout large agency/contract implementation process; maintains status reports, action items, and due dates
Actively participated in the negotiation of deals where consultants are involved, and where renewals, write-down, or price points could potentially have a material impact to Verizon Enterprise Solutions (VES).
Supplier Manager
Lucent Technologies
06.1997 - 06.2002
Managed minority contracting projects up to $900K per month
Facilitated daily project status meetings and distributed work assignments
Performed comprehensive quality management audits
Demonstrated an important level of integrity while ensuring regulatory compliance
Coordinated Engineering Service Department ensuring processes were in place for the selection, management, and evaluation of strategic contractors and suppliers
Inspected, approved, and accepted completed telecommunications projects
Processed purchase requisitions and recommended approval for payment of invoices
Conducted presentations and training sessions on telecommunications issues
Prepared and scheduled special reports as appropriate accurately maintaining project records and statistical information.
Education
Master of Science in Information Technology - Security Management
05.2015
Bachelor of Science in Information Technology - Network Technology
03.2010
Skills
Collaborative Teaching
Adaptive Learning
Teaching strategies
Student Motivation
Online Teaching
Project-based learning
Formative Assessment
Subject matter expertise
Technology Integration
Program Evaluation
Discussion Facilitation
Certification
Project Management Professional (PMP) Certification, 03/2016
Certified Driving Instructor and License Examiner at Driving 101 Driving SchoolCertified Driving Instructor and License Examiner at Driving 101 Driving School