Summary
Overview
Work History
Education
Skills
Timeline
Generic

DANIEL STARKWEATHER

Orchard Park,NY

Summary

Accomplished Lead Staffing Coordinator who proudly maintains a highly productive, efficient and quality-driven environment at all times. Well-trained Lead Staffing Coordinator offering vast experience in medical operations, excellent interpersonal communication skills and the organizational savvy to participate/run a Staffing Department smoothly.

Overview

31
31
years of professional experience

Work History

Scheduling Manager

FirstLight Home Care
09.2021 - 06.2025
  • Developed and implemented scheduling processes to optimize resource allocation and improve workflow efficiency.
  • Coordinated with cross-functional teams to align schedules with project timelines and deliverables.
  • Monitored schedule adherence, identifying discrepancies and implementing corrective actions as needed.
  • Utilized scheduling software to streamline operations and enhance communication across departments.
  • Analyzed scheduling data to identify trends, informing strategic decision-making for future projects.
  • Performed administrative duties such as faxing and filing confidential documents, answering telephones and responding to emails.
  • Resolved schedule conflicts swiftly, ensuring minimal disruption to operations and client satisfaction levels.
  • Confirmed patient appointments via telephone to inform of appropriate preparations needed prior to examination.
  • Maintained open communication channels with clients and stakeholders to address scheduling concerns promptly.
  • Demonstrated adaptability in responding to shifting priorities and changing business needs while maintaining focus on achieving scheduling objectives.
  • Implemented continuous improvement strategies within the scheduling department for increased productivity levels.
  • Used WellSky Personal Care system to maintain and update patient database and staff records.
  • Received and screened phone calls and emails.
  • Assisted healthcare personnel with non-medical functions such as making travel arrangements, responding to external and internal inquiries and setting up presentations.
  • Maintained strong relationships with vendors and contractors, negotiating favorable terms for project deadlines and rescheduling when required.
  • Enhanced scheduling efficiency by streamlining processes and implementing automated systems.
  • Verified completion of weekly schedules through strategic staffing streamlining to maintain payroll at 100%.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Organized and updated databases, records and other information resources.
  • Served as central point of contact for all outside vendors.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Completed weekly payroll for 350 employees.

Human Resources Manager

FirstLight Home Care
04.2019 - 09.2021
  • Developed and implemented recruitment strategies to attract top talent and improve employee retention.
  • Led performance management initiatives, enhancing employee engagement and productivity across departments.
  • Streamlined HR processes by adopting new technologies, increasing operational efficiency and reducing administrative burden.
  • Conducted comprehensive employee relations investigations, ensuring compliance with labor laws and organizational policies.
  • Mentored HR staff in best practices, building a knowledgeable team capable of supporting strategic business objectives.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Reduced employee turnover by analyzing exit interview data and implementing targeted retention strategies.
  • Conducted comprehensive HR audits to ensure compliance with labor laws and regulations, mitigating risk of legal issues.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.

Scheduling Manager

FirstLight Home Care
06.2016 - 04.2019
  • Developed and implemented scheduling processes to optimize resource allocation and improve workflow efficiency.
  • Coordinated with cross-functional teams to align schedules with project timelines and deliverables.
  • Monitored schedule adherence, identifying discrepancies and implementing corrective actions as needed.
  • Utilized scheduling software to streamline operations and enhance communication across departments.
  • Analyzed scheduling data to identify trends, informing strategic decision-making for future projects.
  • Performed administrative duties such as faxing and filing confidential documents, answering telephones and responding to emails.
  • Resolved schedule conflicts swiftly, ensuring minimal disruption to operations and client satisfaction levels.
  • Confirmed patient appointments via telephone to inform of appropriate preparations needed prior to examination.
  • Maintained open communication channels with clients and stakeholders to address scheduling concerns promptly.
  • Demonstrated adaptability in responding to shifting priorities and changing business needs while maintaining focus on achieving scheduling objectives.
  • Implemented continuous improvement strategies within the scheduling department for increased productivity levels.
  • Used Spectrum TeleTrack system to maintain and update patient database and staff records.
  • Received and screened phone calls and emails.
  • Assisted healthcare personnel with non-medical functions such as making travel arrangements, responding to external and internal inquiries and setting up presentations.
  • Maintained strong relationships with vendors and contractors, negotiating favorable terms for project deadlines and rescheduling when required.
  • Enhanced scheduling efficiency by streamlining processes and implementing automated systems.
  • Verified completion of weekly schedules through strategic staffing streamlining to maintain payroll at 100%.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Organized and updated databases, records and other information resources.

Lead Staffing Coordinator

Aftercare Nursing Services, Inc.
05.2012 - 01.2016
  • Under the direction of the Administrator managed a team of seven Staffing Coordinators in compliance with all guidelines.
  • Opening new cases and reviewing the appropriateness of staffing of clients.
  • Reviewing of schedules, documentation, stability of cases.
  • Directed and assisted Staffing Coordinators with cases, caseload assignments, duties, problem solving and training.
  • Provided recommendations for improvement of work flow, improvement of customer service, employee and satisfaction and delivery of services.
  • Adhering to and providing authorized service hours.
  • Reporting issues to the Nursing Department.
  • Reporting complaints and incidents, both reportable and recordable, to the Lead Complaint Investigator.
  • Providing accurate and timely written and verbal documentation to all departments.
  • Provided Team Development
  • On-call duties as required/needed.

Staffing Coordinator

Aftercare Nursing Services, Inc.
06.1994 - 05.2012
  • Established new business at both a Skilled Nursing Level and Personal Care Aide Level.
  • Ensured the appropriateness of staff and client compatibility.
  • Prioritized the quality of care to clients in the community while complying with Erie County, Chautauqua County and New York State Department of Health and Department of Labor guidelines.
  • Provided detailed and accurate documentation for record keeping.
  • On-call duties as required/needed.
  • Assisted with Payroll as needed and ensured accuracy of scheduled service hours.

Education

High School Diploma -

Springville Griffith Institute
Springville, NY
06.1982

Skills

  • Strong presentation skills
  • Effective staff coach
  • Talented interviewer
  • Accomplished leader
  • Promotes positive behavior
  • Strategic planning capability
  • Planning and development
  • Supervisory training
  • Quality improvement competency

Timeline

Scheduling Manager

FirstLight Home Care
09.2021 - 06.2025

Human Resources Manager

FirstLight Home Care
04.2019 - 09.2021

Scheduling Manager

FirstLight Home Care
06.2016 - 04.2019

Lead Staffing Coordinator

Aftercare Nursing Services, Inc.
05.2012 - 01.2016

Staffing Coordinator

Aftercare Nursing Services, Inc.
06.1994 - 05.2012

High School Diploma -

Springville Griffith Institute

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