Daniel Steiner
Daytona Beach
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Personable and driven with natural ability to build relationships and motivate teams. Possesses deep understanding of consumer behavior and market trends, complemented by strong skills in negotiation and strategic planning. Committed to driving sales growth and achieving impactful business results.
Sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.
Overview
12
12
years of professional experience
Work History
Licensed Florida Realtor
Realty Pro's Assured
05.2024 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Owner / Managing Member
Hammer Bros Assembly
06.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Expanded business into new markets, cond
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Enhanced company's market position by identifying and pursuing new business opportunities.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Director of Operations
Tri State Delivery and Assembly
03.2019 - 06.2021
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Mentored and coached team members to foster productive and engaging work environment.
- Defined, implemented, and revised operational policies and guidelines.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
- Established and monitored quality assurance standards to achieve operational excellence.
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular auditschecks.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
- Spearheaded change management initiatives that facilitated organizational transformations while minimizing disruption to ongoing operations.
- Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
- Championed quality assurance efforts by establishing rigorous standards and monitoring adherence to maintain high levels of service delivery.
- Mitigated risks by developing comprehensive contingency plans that ensured business continuity during unforeseen events or challenges.
- Implemented quality control measures to maintain high standards of service delivery.
- Improved safety records by instituting strict compliance with health and safety regulations and conducting regular training sessions for staff.
Store Manager
5 Star Nutrition
06.2018 - 02.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
Director of Fitness
Retro Fitness
02.2017 - 06.2018
- Increased client success rates by monitoring program efficacy regularly and adapting approaches as needed based on feedback from members themselves or changes in industry trends.
- Designed comprehensive training curriculums for group classes, accommodating diverse skill sets and interests among participants.
- Introduced cutting-edge fitness technology and software solutions to elevate the member experience while streamlining internal processes.
- Oversaw maintenance teams in preserving cleanliness standards throughout the facility, ensuring an inviting atmosphere conducive to wellness pursuits.
- Championed staff morale initiatives such as appreciation events or professional development opportunities that led to higher employee satisfaction ratings.
- Streamlined facility operations for improved efficiency and cost-effectiveness, implementing new management processes and employee training.
- Organized engaging events such as workshops and seminars that fostered community involvement while promoting health awareness.
- Established partnerships with local businesses to promote the fitness center''s offerings, generating community interest and engagement.
- Collaborated with other department heads within the organization to align efforts toward unified business objectives.
- Delivered impressive financial results for the fitness center year over year, demonstrating effective leadership and strategic planning abilities.
- Led a team of fitness professionals, providing coaching and guidance for their career growth and ensuring optimal performance.
Branch Director
Smart Circle
06.2015 - 12.2016
- Cultivated a positive work environment that fostered collaboration, teamwork, and high employee morale.
- Established lasting relationships with customers by showing appreciation and inviting feedback on products and services.
- Facilitated community outreach events to enhance brand visibility and establish strong local presence within targeted markets.
- Led a team of professionals to deliver exceptional customer service, resulting in increased client satisfaction scores.
- Streamlined workflows through the implementation of innovative technology solutions, improving overall operational efficiency.
- Coordinated with corporate leadership to align branch goals with company objectives, ensuring a unified business strategy across all locations.
- Managed branch budget effectively, ensuring optimal resource allocation and cost control measures were in place.
- Conducted regular performance evaluations for staff members, providing constructive feedback and facilitating professional development opportunities.
- Established efficient communication channels between departments to facilitate smooth functioning of daily operations.
- Developed internal talent by identifying high-potential employees for leadership roles within the organization''s succession plan.
- Achieved consistent growth in revenue generation by developing new business relationships and nurturing existing partnerships.
- Implemented comprehensive employee training programs to improve staff skills, productivity, and retention rates.
- Adapted swiftly to changing market conditions by revising sales strategies accordingly while maintaining focus on achieving organizational goals.
- Enhanced branch performance by implementing effective management strategies and streamlining operations.
- Maintained friendly and professional customer interactions.
- Complied with regulatory guidelines and requirements.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Account Executive
Smart Circle
02.2014 - 08.2015
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Led motivational impact meetings with sales force
- Led sales force training in closing tactics, customer interaction, sales psychology, communication and persuasion
Sales Representative
Smart Circle
05.2013 - 12.2013
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Streamlined sales process, reducing time from lead to close.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Boosted team morale and productivity by leading weekly sales strategy meetings.
Education
Washingtonville High School
Skills
- Client relations
- Strong negotiation skills
- Customer service
- Communication expert
- Accountability
- Leadership
- Management
- Analytics
- Tech-savvy mindset
- Sales negotiation
- Business development
- Price structuring
Accomplishments
Throughout my career I have had multiple accomplishments, a few I'm very proud of are :
- Top sales rep in the country for Smart Circle out of 8,000+ reps which prompted them to fast track me to management. They relocated me to Austin, TX where I learned how to open and manage my own branch. Relocated back to Newburgh, NY to open said branch.
- Self made business owner
- Able to adapt to many different industries and excel in all of them
Timeline
Licensed Florida Realtor
Realty Pro's Assured
05.2024 - Current
Owner / Managing Member
Hammer Bros Assembly
06.2021 - Current
Director of Operations
Tri State Delivery and Assembly
03.2019 - 06.2021
Store Manager
5 Star Nutrition
06.2018 - 02.2019
Director of Fitness
Retro Fitness
02.2017 - 06.2018
Branch Director
Smart Circle
06.2015 - 12.2016
Account Executive
Smart Circle
02.2014 - 08.2015
Sales Representative
Smart Circle
05.2013 - 12.2013
Washingtonville High School
Similar Profiles
Krystal SmithKrystal Smith
Associate Realtor at Realty Pro's AssuredAssociate Realtor at Realty Pro's Assured
Ahmed HasanAhmed Hasan
Real Estate Agent at Realty Pros Assured - Beau WarrenReal Estate Agent at Realty Pros Assured - Beau Warren
Jayden TaverasJayden Taveras
Apprentice Carpenter (Part Time) at Roman Home Pro'sApprentice Carpenter (Part Time) at Roman Home Pro's