Daniel Stephenson
Ringgold,GA
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, policy creation and administration, auditing, risk management,database management, vendor negotiations and contract management. Recognized for exemplary service and team collaboration.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Freight Conductor
Norfolk Southern
Chattanooga, TN
06.2023 - Current
- Adhered to federal regulations governing railroad operations including speed limits, track standards.
- Maintained records of freight cars, their cargo, and the route they traveled.
- Coordinated with other members of the train crew to ensure timely departures and arrivals.
- Checked and verified freight car paperwork for accuracy.
- Inspected freight cars for any damage or safety issues prior to departure.
Administrative Lieutenant
East Ridge Police Department
East Ridge, TN
10.2005 - 05.2023
- Provided guidance to subordinates on various issues related to departmental operations.
- Provided support during emergency situations by mobilizing resources quickly and efficiently.
- Prepared detailed reports on all aspects of departmental operations including budgeting, staffing, equipment utilization.
- Advised executive team on various strategic initiatives aimed at improving organizational effectiveness.
- Conducted periodic audits of administrative documents to ensure accuracy and completeness.
- Evaluated employee performance against established goals and objectives and provided feedback as necessary.
- Performed periodic risk assessments of existing systems and processes within the organization's framework.
- Assisted in developing an annual budget plan that was aligned with overall corporate objectives.
Patrol Officer
Dalton Police Department
Dalton, GA
01.2003 - 10.2005
- Responded to radio dispatches regarding disturbances or criminal acts in progress.
- Patrolled assigned areas to detect criminal activity and provide public safety.
- Attended regular training sessions on new law enforcement techniques and procedures.
- Investigated suspicious activities, responded to emergency calls, and mediated disputes.
- Interviewed suspects and witnesses to obtain statements regarding incidents.
- Prepared detailed reports about daily activities and investigations conducted.
Loss Prevention Lead
J.C. Penney
Chattanooga, TN
01.1999 - 01.2003
- Assisted in developing training programs for new hires on proper procedures for detecting shoplifters.
- Trained and supervised Loss Prevention staff on proper procedures for apprehending shoplifters.
- Performed investigations into employee misconduct involving potential fraud or theft from the store.
- Analyzed customer data to identify patterns in shoplifting activities.
- Monitored store security cameras and alarm systems to detect suspicious activity.
- Audited point-of-sale transactions for accuracy and compliance with company policies.
- Developed and implemented loss prevention strategies, such as inventory control measures, to reduce shrinkage.
- Participated in regular meetings with management team members to discuss loss prevention initiatives.
Education
Diploma/Certificate - Executive Leadership And Management
FBI National Academy
Quantico, VA03-2017
Diploma - GA POST Certification
North Central Georgia Law Enforcement Academy
Austell, GA03-2003
Some College (No Degree) - Criminal Justice
The University of Tennessee - Chattanooga
Chattanooga, TNSome College (No Degree) - Criminal Justice
Chattanooga State Community College
Chattanooga, TNSkills
- Records Management
- Facilities Management
- Organizational Leadership
- Budget Administration
- Vendor Relationship Management
- Policy Management
- Resource Planning
- Payroll Oversight
- Regulatory Compliance
- Supply Management
Certification
- Tennessee POST Certification
- Interview and Interrogation
- Evidence Handling and Forensic practices
- FBI Law Enforcement Executive Development
- First Aid/AED
- Freight Conductor FRA License
- Georgia Driver LIcense
Timeline
Freight Conductor
Norfolk Southern
06.2023 - Current
Administrative Lieutenant
East Ridge Police Department
10.2005 - 05.2023
Patrol Officer
Dalton Police Department
01.2003 - 10.2005
Loss Prevention Lead
J.C. Penney
01.1999 - 01.2003
Diploma/Certificate - Executive Leadership And Management
FBI National Academy
Diploma - GA POST Certification
North Central Georgia Law Enforcement Academy
Some College (No Degree) - Criminal Justice
The University of Tennessee - Chattanooga
Some College (No Degree) - Criminal Justice
Chattanooga State Community College