Dustin Agee

Deli Worker

Mary Eoriatti/Watson's deli

Orofino, Idaho

05.2024 - 11.2025

Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Maintained safe food handling practices to prevent germ spread.
Offered samples to promote and upsell specials.
Used mental math and available tools to total materials needed, costs and payments due.
Communicated effectively with team members regarding orders placed by customers.
Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
Warmly greeted visitors to promote great customer service and positive ordering experience.
Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
Responded to customer questions regarding product availability.
Followed food safety guidelines when preparing sandwiches, salads and other deli items.
Monitored expiration dates of products to ensure quality control standards were met.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Trained new employees on deli operations, including food safety procedures and customer service techniques.
Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
Maintained a clean, neat and well-stocked deli area.
Acquired new skills to support team and further accommodate customer needs.
Assisted customers with selecting deli items and providing product knowledge.