Dedicate hospitality professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
28
28
years of professional experience
Work History
General Manager
Bahama Breeze
08.2007 - Current
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Assisted in recruiting, hiring and training of team members.
Assess and maintain all aspects of the facility's repairs and cleanliness
Managing Partner
Outback Steakhouse
04.1997 - 08.2007
Managed restaurant scheduling, foodservice and customer service.
Audited kitchen and front of house to guarantee cost-effectiveness of restaurant.
Established and maintained strong relationships with customers, vendors and strategic partners.
Managed financial, operational and human resources to optimize business performance.
Initiated strategy to drive company growth and increase market share and profitability.
Formulated and executed strategic initiatives to improve product offerings.
Created succession plans to provide continuity of operations during leadership transitions.
Maintained P&L and shouldered corporate fiscal responsibility.