Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Stuckey

Grand Prairie,TX

Summary

Encouraging employee and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Inbound Dock PG

Amazon
12.2021 - Current
  • Utilize forklifts, pallet jacks or conveyor systems safely and effectively to load, unload, and transport units to storage locations.
  • Reduced errors in received shipments by 15% by conducting thorough inspections and ensuring accurate documentation.
  • Maintained a clean and organized receiving area, enhancing workflow and productivity while prompting a safe and efficient workspace for all employees.
  • Upheld high-quality standards for all handled goods while meeting strict deadlines in a fast-paced work environment.
  • Demonstrated flexibility in performing various roles as needed, including operating heavy machinery or assisting with administrative tasks when necessary.
  • Collaborated with 20 team members for efficient organization, storage, and retrieval of goods in the warehouse.
  • Played a key role in addressing potential bottlenecks within the receiving process by proactively identifying areas needing improvement or adjustment measures.
  • Facilitated smooth transitions between shifts by providing thorough handover reports for incoming personnel.

Area Manager

Wayfair
01.2019 - 09.2021
  • Conducted training sessions to educate 30 employees on best practices and procedures to increase profitability.
  • Resolved conflicts promptly to promote positive environment for customers.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Transformed underperforming teams into productive, profitable teams.
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
  • Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.

Operations Supervisor

Chewy Inc.
02.2017 - 01.2019
  • Communicate company and departmental issues and goals and facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities.
  • Ensure that all Key Performance Indicators (KPIs) are on target for the operation, such as warehouse misses, on time shipments, shipment defects, aged tasks, and production levels per hour, and cost per order line.
  • Create a positive team dynamic that encourages all employees in the FC to provide feedback and drive change within the facility, adapt to the ever-changing business, and stay focused on the customer experience.
  • Utilize the site Warehouse Management System (WMS) to optimize perfect order fulfillment and provide operational insights to improve WMS effectiveness.
  • Advanced productivity KPIs by leading on-the-job training for procedures and safety practices.
  • Implement policies and standard operating procedures for continuous improvement.
  • Built, supervised and mentored 3 teams and leaders in shipping and outbound operations.
  • Manage and allocate staff and material resources to meet production goals.
  • Planned, organized and directed distribution operations to ensure optimal return on investment for the company.
  • Monitor customer feedback to devise business strategies and determine process improvements for better customer experiences.
  • Effectively respond to incidents and other events as necessary.
  • Manage employee performance and assist employees in making improvements to their performance through coaching, mentoring and administering performance reviews. Recommend, plan and/or implement employee training and skill development activities.
  • Reinforce safety guidelines to increase prevention programs and decrease accidents.
  • Supervised department team members to foster site-wide productivity.
  • Exceed company productivity standards on a consistent basis.

Education

High School Diploma -

James Bowie High School
Arlington, Texas
2010

Skills

  • Warehouse Safety
  • Decision-Making
  • Teamwork and Collaboration
  • Attention to Detail
  • Multitasking Abilities
  • Critical Thinking
  • Active Listening
  • Effective Communication
  • Warehouse Operations
  • Data Entry

Timeline

Inbound Dock PG

Amazon
12.2021 - Current

Area Manager

Wayfair
01.2019 - 09.2021

Operations Supervisor

Chewy Inc.
02.2017 - 01.2019

High School Diploma -

James Bowie High School

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Daniel Stuckey