Daniel Suarez
Casselberry,FL
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Server
Hilton Garden Inn Hotel
Orlando, FL
07.2023 - Current
- Followed health safety guidelines when preparing and serving food products.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Server
vida cocina y tequila
Altamonte Springs, FL
12.2023 - 10.2024
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Monitored dining room for cleanliness and proper set-up at all times.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server
Don Julio mexican kitchen
Orlando, FL
11.2019 - 10.2022
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Filled condiments and napkin containers during slack periods.
- Presented menus and answered questions regarding items.
- Garnished dishes and beverages to serve visually appealing menu items.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Provided excellent customer service to ensure satisfaction.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Stayed informed about daily specials, new menu items, promotions.
Education
Some College (No Degree) - Business Administration
Universidad Cooperativa De Colombia
Bogota, ColombiaSkills
- Daily specials memorization
- Order delivery practices
- Hostess support
- Team member support
- Food inspection
- Table resetting
- Multitasking and organization
- Team collaboration
- Sales techniques
- Memory retention
- Service prioritization
- Exceptional customer service
- Menu item recommendation
- Food running
Timeline
Server
vida cocina y tequila
12.2023 - 10.2024
Server
Hilton Garden Inn Hotel
07.2023 - Current
Server
Don Julio mexican kitchen
11.2019 - 10.2022
Some College (No Degree) - Business Administration
Universidad Cooperativa De Colombia
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