Daniel Sugamo
Laveen,AZ
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Associate Marriage and Family Therapist
Supervised Self-employee
Los Angeles, CA
01.2024 - Current
- Addressed clients' family relationship concerns through development of individualized therapy plans.
- Educated clients and families on importance of mental health and self-care.
- Participated in ongoing professional development opportunities to stay current with advances in the field of Marriage and Family Therapy.
- Enhanced client relationships by providing tailored therapy sessions based on individual needs and goals.
- Developed and implemented creative interventions to engage couples and promote therapeutic progress.
- Conducted group therapy sessions, fostering connections among participants and promoting shared healing experiences.
- Delivered counseling services to families and couples dealing with familial issues.
- Conducted intake and needs assessments to set therapeutic goals and establish professional relationships with clients.
- Collaborated with multidisciplinary teams to create comprehensive treatment plans for clients.
- Evaluated program effectiveness by tracking client outcomes and implementing improvements based on data-driven insights.
- Collaborated with other mental health professionals to create comprehensive treatment plans.
- Empowered clients by teaching coping mechanisms for managing stress, anxiety, depression, and other mental health challenges.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Team Leader and Coordinator of Human Resource
San Antonio Hospital
Chapala, Guadalajara, Mexico
01.2020 - Current
- Evaluated staff performance and provided coaching to address inefficiencies.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Conducted risk assessments for each project phase, proactively identifying potential obstacles before they became significant challenges.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Developmental Psychologist- Independent Consultant
Self-employeed
USA- Los Angeles, Mexico -Guadalajara
03.2012 - Current
- Improved patient outcomes by utilizing evidence-based therapeutic approaches in individual and group therapy sessions.
- Established a strong professional network with local healthcare providers, enhancing referral partnerships and improving accessibility to mental health services for patients in need.
- Enhanced patient well-being through the integration of mindfulness-based interventions and relaxation techniques into therapeutic sessions.
- Conducted patient observations by monitoring behavior and documented physical health, family history and medications in mental health assessment reports.
- Facilitated group therapy sessions to provide interactive and supportive environment for clients to process experiences and learn new coping skills.
- Trained future psychologists on best practices, counseling techniques, assessment and consultation.
- Defined core problems and determined key strategies for investigating and remediating concerns.
- Evaluated patients' goals, as well as mental and practical conditions, to develop individualized courses of treatment.
Director of Spiritual Care
Archdiocese Of Catholic Roman Church
LOS Angeles
07.2019 - 03.2022
- Kept program children safe and secure at all times with proactive monitoring strategies.
- Led department-wide initiatives aimed at increasing awareness about cultural competency in delivering spiritual care services.
- Analyzed revenue and program cost data to determine budget priorities.
- Evaluated the effectiveness of existing spiritual care programs using data analysis and feedback from patients, families, and staff members.
- Created a welcoming environment that encouraged patients, families, and staff to seek spiritual support during challenging times.
- Built a robust support network for grieving families through bereavement follow-up programs and memorial services.
- Trained and supervised religious education instructional staff.
- Developed a proactive approach to addressing ethical concerns, fostering a culture of integrity within the department.
- Introduced innovative approaches to self-care for staff members, promoting resilience and preventing burnout.
- Championed patient-centered care within the hospital by advocating for holistic approaches to treatment, considering patients'' spiritual needs alongside their physical ones.
- Coordinated volunteer efforts within the department for effective utilization of community resources in providing spiritual support services.
- Enhanced patient spiritual care by developing comprehensive programs and services tailored to individual needs.
- Promoted diversity within the department by hiring chaplains from various religious backgrounds to meet the unique spiritual needs of patients.
Volunteer Coordinator
Archdiocese Of Roman Catholic Of Los Angeles
Los Angeles, CA
08.2019 - 03.2021
- Coordinated and implemented special events for volunteer service appreciation.
- Organized recognition events to show appreciation for volunteer contributions, boosting morale and promoting a positive organizational culture.
- Increased awareness of the organization''s mission by creating promotional materials highlighting the impact of volunteer efforts.
- Collaborated with other departments to identify specific needs for volunteers, optimizing resource allocation and improving program effectiveness.
- Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Provided ongoing support to volunteers throughout their tenure, addressing any concerns or issues promptly to ensure satisfaction and commitment to the organization''s goals.
- Worked with program teams to identify and match volunteers with appropriate activities.
- Monitored volunteer performance to enforce compliance with established policies and regulations.
Corporate Human Resources Director
Salvador Gonzalez Rubalcaba
Guadalajara, Mexico
02.2016 - 02.2020
- Spearheaded diversity and inclusion efforts, creating a more inclusive work environment for all employees.
- Led change management strategies during organizational restructuring periods, minimizing disruption and maintaining productivity levels.
- Coordinated technical training and personal development classes for staff members.
- Coordinated work activities for HR managers, specialists and recruiting agents.
- Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
- Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Collaborated with executive leadership in developing strategic plans aligned with overall business goals and objectives.
- Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
Leadership Development Specialist
Consolata Institute For Foriegn Mission
Canada, USA, And Mexico
03.2011 - 02.2019
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Transformed underperforming departments with strategic planning efforts focused on process improvement.
- Developed and implemented innovative mentorship programs in 5 faith- based organizations and 4 nonprofits, as demonstrated by a 40% increase in community engagement, impacting 10 organizations, including a key interfaith community initiative.
- Spearheaded research-based conflict management policies for African leaders, resulting in a 20% reduction in conflict incidences across 6 organizations, including a notable peacebuilding project in a major African union collaboration.
- Conducted extensive research on gender equality and women empowerment, assessing women's roles in conflict resolution and peacebuilding, contributing to developing 4 policy frameworks that improved gender inclusivity in peace processes by 30%.
- Systematized risk management strategies in 8 companies and 6 governmental institutions, as evidenced by 25% enhanced crisis response efficiency, including significant resilience improvements in a multinational corporation collaboration.
Trainer and Consultant
Letza, And Group Solórzano TLC
Tuxtla Gutierrez, Mexico
03.2013 - 02.2016
- Developed individualized training plans to achieve staff readiness.
- Built and maintained professional relationships with vendors and suppliers.
- Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring 60%.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
- Facilitated team-building exercises that fostered collaboration and communication among department members.
- Managed multiple projects simultaneously, maintaining strict deadlines and high-quality deliverables.
- Gained strong leadership skills by managing projects from start to finish.
Education
Master of Arts - Family And Marriage Therapy
University of Valle De Atemajac of Guadalajara
Guadalajara- Mexico 10.2017
Master of Arts - Human Development And Family Studies
ITESO Universidad Jesuit De Guadalajara
Guadalajara, Mexico 09.2013
Skills
- Mentoring
- Evaluating Employee Work
- Work Planning
- Leading Team Meetings
- Coaching
- Technical Support
- Influencing skills
- Analytical Thinking
- Problem-Solving
- People Management
- Service Level Agreements
- Employee Evaluation
- Program Evaluation
- Goal Setting
- Client Support
Accomplishments
Systematized risk management strategies in 8 companies and 6 governmental institutions, as evidenced by 25% enhanced crisis response efficiency, including significant resilience improvements in a multinational corporation collaboration.
Developed and implemented innovative mentorship programs in 5 faith- based organizations and 4 nonprofits, as demonstrated by a 40% increase in community engagement, impacting 10 organizations, including a key interfaith community initiative.
Conducted extensive research on gender equality and women empowerment, assessing women's roles in conflict resolution and peacebuilding, contributing to developing 4 policy frameworks that improved gender inclusivity in peace processes by 30%.
Certification
Human Right Consultant License - 7899226
Certified Customer Service Trainer -112133
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Associate Marriage and Family Therapist
Supervised Self-employee
01.2024 - Current
Team Leader and Coordinator of Human Resource
San Antonio Hospital
01.2020 - Current
Volunteer Coordinator
Archdiocese Of Roman Catholic Of Los Angeles
08.2019 - 03.2021
Director of Spiritual Care
Archdiocese Of Catholic Roman Church
07.2019 - 03.2022
Corporate Human Resources Director
Salvador Gonzalez Rubalcaba
02.2016 - 02.2020
Trainer and Consultant
Letza, And Group Solórzano TLC
03.2013 - 02.2016
Developmental Psychologist- Independent Consultant
Self-employeed
03.2012 - Current
Leadership Development Specialist
Consolata Institute For Foriegn Mission
03.2011 - 02.2019
Master of Arts - Family And Marriage Therapy
University of Valle De Atemajac of Guadalajara
Master of Arts - Human Development And Family Studies
ITESO Universidad Jesuit De Guadalajara