Daniel Suid

*Managed daily operations, including meal planning and service coordination.

*Supervised team, created shift schedules, and monitored employee performance.

*Handled payroll processes, tracked time, and calculated monthly salaries.

*Ensured effective communication between departments to resolve operational issues.

*Maintained high standards of customer service and team collaboration.

*Led a team of 8 staff in delivering exceptional front-line service to vacationing clients.

*Coordinated transportation and hotel transfers to ensure seamless guest experiences.

*Sold tours, attractions, and local experiences, consistently surpassing sales targets.

*Resolved issues related to hotels, flights, and guest concerns promptly.

*Acted as primary liaison among clients, service providers, and hotel management.

*Trained new team members while upholding high service standards under pressure.

*Thrived in dynamic, multicultural environments with a strong customer-first approach.

Worked as a bartender for my secend job in some of the most popular and high-volume nightlife venues in Tel Aviv

*Specialized in fast-paced service during high-traffic hours.

*Provided excellent customer experience while managing multiple orders and maintaining accuracy under pressure.

*Handled cash, credit card transactions, and bar inventory with responsibility and attention to detail.

*Collaborated closely with security, waitstaff, and management to ensure a smooth and safe guest experience.

*Trained junior staff and helped maintain consistency in qualityandservice.

*Managed back-office operations for virtual division, supporting strategic clients including McDonald's and Zara.

*Collaborated with VP of Operations to ensure seamless coordination among logistics, support, and account management.

*Oversaw order processing and issue resolution to enhance client satisfaction and operational efficiency.

*Streamlined internal processes to support growth and retention of high-value accounts.

*Served as primary contact for escalations, ensuring meticulous attention to client needs.

*Executed multi-tasking responsibilities in high-pressure business environment.

*Led sales and customer retention department at one of Israel's largest telecom companies.

*Managed team of 25 employees, including two shift supervisors, to enhance performance.

*Executed recruitment, training, performance management, and offboarding processes for staff.

*Conducted daily briefings, initiated sales competitions, and monitored KPIs to drive results.

*Implemented strategies that increased customer loyalty and reduced churn rates.

*Served as liaison between department and senior leadership to align goals.

*Maintained high-energy, results-driven work environment focused on customer satisfaction and revenue growth.

*Led a team of sales and support agents

*Recruited, trained, and managed employees

*Handled daily operations, briefings, and staff development

*Drove performance in both customer satisfaction andsalesgrowth