DANIEL SZTAJNERT
Plumbing Manager
Poplar Grove,IL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
23
23
years of professional experience
Work History
Operations Manager
Roto Rooter Rockford
Rockford, IL
07.2022 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
SAFETY MANAGER
ROTO ROOTER
02.2019 - 07.2022
- ENSURE THAT THE SAFETY POLICIES ARE IMPLEMENTED IN EACH PROJECT
- MAKE DAILY OBSERVATIONS OF SAFETY ACTIVITIES ON THE PROJECTS
- ASSIST PROJECT MANAGERS TO INVESTIGATE ACCIDENTS AND PREPARE ACCIDENTS
- REPORTS AND SUMMARIES
- ENFORCE ALL ESTABLISHED SAFETY LEGISLATION AND WORK METHODS
- TAKE
- DISCIPLINARY ACTION WHEN NECESSARY TO ENSURE COMPLIANCE WITH THE COMPANY
- SAFETY POLICIES AND PROCEDURES
- TEACH 10-AND 30-OSHA CLASSES, TO ALL SUPERVISORS AND EMPLOYEES AS REQUIRED
- WORKED WITH COMPANY AND EXTERNAL CONSULTANTS, ATTORNEYS, AND INSURANCE
- REPRESENTATIVES TO REVIEW GENERAL LIABILITY AND SPECIFIC CLAIMS FILED AGAINST
OPERATION MANAGER
SCOTTISH PLUMBER
04.2014 - 02.2019
- Monitored and controlled department budget, grow revenue, and contained expenses, reviewing monthly profit and loss statements to identify areas in need of improvement
- Work with Staff to develop annual goals and initiatives
- Increased employee job satisfaction with hands-on, motivational approaches
- Resolved problems, provided open communication, and recommended discipline and terminations.
PLUMBING DEPARTMENT MANAGER
MR ROOTER
09.2008 - 04.2014
- Perform gross margin calculations and reviewed Profit and Loss Statements (P&L)
- Assigned tasks to department members and assisted associates in meeting customer needs
- Interviewed and trained new employees
- Delegated assignments based on the employee’s knowledge and abilities
- Directed and supervised employees engaged in sales
- Managed parts inventory and protect company assets by improving inventory management
- Developed, enforced, and monitored guidelines for working with customers to maintain high levels of customer satisfaction and loyalty
SALES MANAGER
ADVANTAGE CHRYSLER JEEP DODGE
08.2000 - 09.2008
- Set goals and tracked progress, leading the team to achieve and exceed sales quotas
- Recruited, hired, and trained a team of skilled automotive salespeople
- Provided supplemental support to the sales team by stepping in to answer questions and handle issues
- Created a sales training program to assist the sales team in recognizing client needs and maximizing sales revenue
- Coached sales team on best practices for closing more vehicle deals and provided guidance to improve sales performance.
Education
AUTOMOTIVE TECHNOLOGY, UNIVERSAL TECHNICAL INSTITUTE
Skills
OSHA 500 and OSHA 510undefined
Timeline
Operations Manager
Roto Rooter Rockford
07.2022 - Current
SAFETY MANAGER
ROTO ROOTER
02.2019 - 07.2022
OPERATION MANAGER
SCOTTISH PLUMBER
04.2014 - 02.2019
PLUMBING DEPARTMENT MANAGER
MR ROOTER
09.2008 - 04.2014
SALES MANAGER
ADVANTAGE CHRYSLER JEEP DODGE
08.2000 - 09.2008
AUTOMOTIVE TECHNOLOGY, UNIVERSAL TECHNICAL INSTITUTE
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