Daniel Tabor
Katy
Summary
Bilingual Clerk with experience in both customer service and administrative roles. Possess strong language skills in English and Spanish, enabling effective communication across diverse populations. Familiarity with office procedures including data entry, report generation, and document management. Previous work resulted in streamlined operations and improved inter-departmental communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bilingual Clerk
International Leadership of Texas
Richmond
03.2025 - Current
- Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
- Managed front desk operations and handled guest inquiries efficiently.
- Handled phone calls and directed them to appropriate departments promptly.
- Scanned documents into the computer system for easy retrieval when needed.
Bilingual Instructional Aide
International leadership of Texas
Richmond
07.2024 - 03.2025
- Assisted teachers in delivering bilingual instruction to diverse student populations.
- Facilitated communication between students, parents, and staff in multiple languages.
- Monitored student progress and provided feedback to educators.
- Organized and participated in school events promoting cultural awareness and inclusion.
Bilingual Service Representative
Geico
08.2023 - 05.2024
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Maintained and managed customer files and databases.
Server
Abuelo's
08.2020 - 08.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
Associate's Degree in Business Management -
Lonestar College
05-2023
Highschool Diploma -
Katy Highschool
05-2018
Skills
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficient in Microsoft Office and Google Suite
- Bilingual (Spanish/English)
- Problem solving
- Written translation
Certification
- Property and Casualty (P&C) insurance license
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Bilingual Clerk
International Leadership of Texas
03.2025 - Current
Bilingual Instructional Aide
International leadership of Texas
07.2024 - 03.2025
Bilingual Service Representative
Geico
08.2023 - 05.2024
Server
Abuelo's
08.2020 - 08.2023
Associate's Degree in Business Management -
Lonestar College
Highschool Diploma -
Katy Highschool