Daniel Tackett

• Oversee daily loan operations of the Maintenance and Problem Resolution departments ensuring compliance with regulations and internal policies.
• Lead team training initiatives, improving staff knowledge on loan products and systems.
• Me and my team play a pivotal role when conversions were done by working reports that are generated to ensure all information that came across is correct and accurate. If incorrect we would update to match prior banks systems and documents.
• Assist in the development of policies and procedures that streamline workflows while maintaining compliance standards across all aspects of our loan maintenance team.
• Manage three supervisors, with 20 team members under them, providing mentorship, performance coaching, and professional development to strengthen team capabilities and engagement.

• Oversaw team performance, ensuring adherence to compliance and regulatory standards.
• Collaborated with IT teams to troubleshoot and resolve system issues promptly.
• When conversions were announced me and my team were integral on mapping their systems to ours to bring over necessary loans.
• Worked with a team that started the Construction Draw process to streamline all construction draws done at the branch level throughout the entire bank footprint to make sure draws got posted to the loans and deposited to the customers checking account.
• Oversaw the eForms Team in executing system updates and implementing new functionalities to enhance operational efficiency and user experience.
• Oversaw the ALS Technical Team responsible for diagnosing and resolving system issues, implementing updates to maintain compliance with loan documentation and regulatory requirements.
• Supervised a team of five, conducting quarterly and annual performance reviews to drive professional development and team effectiveness.

• Adhered to established policies, procedures and compliance for satisfactory audit rating.
• Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
• Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
• Supervised and led employees to high performance levels.
• Review all commercial loan applications (requests for credit) prior to closing/taking action for compliance with applicable Federal Regulations.
• Assist lenders with understanding the issues that are identified in loan notebooks prior to closing and guide them to the correct sources of information to obtain a solution that eliminates the compliance issue
• Maintain knowledge of applicable Federal Regulations and assist in the implementation of corporate compliance with current regulations, changes in regulations, and the addition of new regulations.
• Able to research regulatory questions that occur outside of the normal realm of day to day loan transactions.
• Supervise a group of 7 individuals, performing annual employee performance reviews.
  

• Review all loan consumer purpose applications (requests for credit) and enter remaining information that is necessary for Consumer Lending Services to be able to make a credit decision.
• Complete and mail the customer any preliminary disclosures that are required.
• Closely monitor any changes made to a loan once preliminary disclosures have been mailed. If changes are needed, updated disclosures are prepared and mailed to the customer.
• Determine the amount of flood insurance needed on any loan with collateral in a flood zone and review coverage to make sure it is compliant with the needed amounts.
• Assist lenders with understanding the issues that are identified in loan notebooks prior to closing and guide them to the correct sources of information to obtain a solution that eliminates the compliance issue.
• Maintain knowledge of applicable Federal Regulations and assist in the implementation of corporate compliance with current regulations, changes in regulations, and the addition of new regulations.

• Reviewed outstanding requests and redirected workloads to ensure timely completion of projects.
• Utilized Microsoft Excel to document and track customer account details.
• Researched and resolved routine and complex issues.

• Review loan documentation for proper completion and signatures.
• Review loan documents to system for proper set up.
• Verify loan documents are completed in compliance with applicable state and federal regulations.
• Communicate with branch personnel about loan related questions and issues regarding loan platform system, policy and procedures, regulations and any other general loan questions.
• Ensure accuracy of renewals, modifications, and other maintenance transactions related to loans.

• Renew and maintain loans, modifications and other maintenance transactions ensuring accuracy.
• Work daily,weekly and monthly reports.

• Work special monetary, unposted transactions and RM maintenance on a daily basis.
• Assisted managing employees to help ensure efficiency and productivity. Perform administrative tasks under the guidance of the supervisor and bring any employee concerns to the supervisor.