Daniel Talamantez

Lead Field Service Technician

F.V Casano Electrical Contractors Inc. OK

06.2015 - 07.2024

Implemented preventive maintenance programs that resulted in reduced equipment downtime.
Served as the primary point of contact for clients during project implementation phase, fostering trust and loyalty.
Maintained up-to-date industry certifications, ensuring adherence to professional standards in service delivery.
Consistently exceeded performance targets set by management regarding quality assurance metrics.
Troubleshot complex technical issues effectively using comprehensive analytical skills.
Consistently met deadlines for repairs and maintenance, ensuring minimal downtime for clients.
Coordinated with other departments to ensure seamless integration of new products into existing systems.
Provided detailed documentation of completed tasks, facilitating accurate record-keeping for future reference.
Developed strong relationships with clients by providing exceptional customer service and support.
Managed inventory of spare parts and equipment, reducing delays due to lack of resources.
Increased team efficiency through clear communication and regular training of junior technicians.
Led cross-functional projects successfully by coordinating efforts between various departments involved in the process.
Conducted regular audits on tools and equipment usage, optimizing resource allocation.
Streamlined processes for troubleshooting and repair, resulting in faster response times.
Improved customer satisfaction by promptly addressing and resolving field service issues.
Ensured safety compliance in all work activities, minimizing risk of accidents or injuries on the job site.
Responded quickly to emergency maintenance requests for timely on-call support.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Operated hand tools and power equipment according to company safety procedures.
Followed safety procedures to avoid injuries in field.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Reviewed technical documentation to complete equipment maintenance and repair.
Established positive customer relationships by providing punctual, cost-effective solutions.
Discussed and recommended service options with customers and explained costs involved.
Developed and implemented customized service plans to meet customer needs.
Maintained company field response vehicle stocked with repair and replacement parts valued over $[Amount].
Diagnosed and repaired problems with electrical and mechanical systems.
Tested systems, noting issues and completing preventive maintenance.
Worked with diverse types of weather and ground conditions.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Managed maintenance activities, supervised staff, and inspected equipment.
Inspected, evaluated and calibrated electrical and mechanical systems and components.
Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
Checked, repaired and repacked survival equipment to meet specifications.
Researched and implemented new technologies and equipment.
Spread out articles or materials and examined for holes, tears and other defects.
Completed preventive maintenance on machines to enhance production and maintain quality.

Summary

Overview

Work History

Lead Field Service Technician

Education

High School Diploma -

Skills

Timeline

Lead Field Service Technician

High School Diploma -

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