Summary
Overview
Work History
Education
Skills
Timeline
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Sylvia Rowe

Philadelphia,NY

Summary

Dynamic and compassionate professional with a proven track record at Belmont Behavioral Hospital, adept in crisis intervention and case management. Skilled in employing conflict resolution and advanced Microsoft Office to enhance client care. Demonstrated ability to adapt, collaborate, and deliver results in challenging environments, ensuring safety and promoting informed client decisions.

Overview

8
8
years of professional experience

Work History

BHT

Belmont Behavioral Hospita
01.2022 - 03.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
  • Proven ability to learn quickly and adapt to new situations.
  • Conducted client rounds to check on residents.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.

Case Manager

Help Usa
04.2021 - 02.2023
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Crisis Case Manager

Path
11.2017 - 02.2018
  • Engaged families and support systems in the treatment process for optimal results.
  • Participated in ongoing training opportunities that helped me stay current on best practices in the field of crisis case management.
  • Advocated for clients'' rights within various agencies, ensuring equitable access to needed services.
  • Employing conflict resolution skills when working with diverse populations allowed me to effectively manage challenging behaviors.
  • Provide home and school visit assigned clients
  • attend sessions with clients and therapist.
  • assist in intake using avatar system.

CUA Case Manager

CUA 5 Wordsworth
12.2015 - 12.2017
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions
  • Ensure the safety,permanency and well-being of the children and youth on caseload.
  • Adhere to all aspects of the safety model of practice and CUA practice guidelines as they actively coordinate, deliver and or oversee services that are family-centered, community-based,vulturally competent,integrated,timely,and accountable for results.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.

Education

Bachelor of Arts - Criminal Justice

Lincoln University
Lincoln University, PA
12-2009

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Multitasking
  • advanced in microsoft word,powerpoint and microsoft excel

Timeline

BHT

Belmont Behavioral Hospita
01.2022 - 03.2024

Case Manager

Help Usa
04.2021 - 02.2023

Crisis Case Manager

Path
11.2017 - 02.2018

CUA Case Manager

CUA 5 Wordsworth
12.2015 - 12.2017

Bachelor of Arts - Criminal Justice

Lincoln University

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Sylvia Rowe