Daniel Taylor

• Processes a variety of transactions for in-person clients seeking assistance with vehicle/vessel registration and titling, driver's licensing, hunting/fishing licensing, real estate tax payments, or business tax receipts/payments.
• Performs cashiering functions, ensures accurate posting of payments, and accurate balancing of the daily cash till.
• Performs clerical tasks, including data entry, photocopying, faxing, inventory of supplies, and preparation of correspondence and/or reports.
• Performs driving tests and VIN checks.
• Maintains current knowledge of TCO product lines, and applicable laws and procedures.
• Resolved customer inquiries through effective communication and problem-solving techniques.

• Arrange appointments by telephone for the licensees.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
• Follow up on loan commitments after a contract has been negotiated and generally secure status reports on the loan progress.
• Assemble documents for closing.
• Collect deposits from prospective tenants for leasing.
• Order and track work orders for all properties manage by Broker.
• Conduct credit, eviction and Criminal Back ground for the Agents.
• Collect Application fee from every agent/ applicant Via Credit card, Cash or Money order.
• Collect Monthly rent from tenants that come to the office.
• Write ads for approval of broker and place approved classified advertising.
• Type contract forms for approval of broker.
• Submit approved listings and changes to Multiple Listing Service (MLS).
• Order items of repair as directed by the broker/ Property Manager.
• Secure public documents from county clerks, courts, water and/or sewer departments or any document from another public repository.
• Prepare flyers and promotional information for approval by broker.
• Schedule appointments for licensees to show listed property.
• Gather information for a comparative market analysis.
• Gather information for an appraisal.
• Perform secretarial and clerical duties such as typing of letters and filing.
• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
• Make copies of correspondence or other printed material.
• Meet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
• Learn to operate new office technologies as they are developed and implemented.
• Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
• Compose, type, and distribute meeting notes, routine correspondence, and reports.
• Complete forms in accordance with company procedures.
• Schedule and confirm appointments for clients, customers, or supervisors.
• Conduct searches to find needed information, using such sources as the Internet.
• Order and dispense supplies.
• Open, read, route, and distribute incoming mail or other materials and answer routine letters, locate and attach appropriate files to incoming correspondence requiring replies.
• Maintain scheduling and event calendars.
• Manage projects or contribute to committee or team work.
• Mail newsletters, promotional material, or other information.
• Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
• Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
• Provide services to customers, such as order placement or account information.
• Arrange conference, meeting, or travel reservations for office personnel.
• Coordinate conferences and meetings.
• Responsible for the collection and disbursement of funds from cash accounts, and keep records of collections and disbursements.
• Must sometimes establish work procedures or schedules and keep track of the daily work of clerical staff.

• Improved employee skill sets by developing comprehensive training programs tailored to individual needs.
• Enhanced overall team performance by conducting regular workshops and seminars on relevant industry topics.
• Boosted trainee engagement with interactive training sessions that included role-plays, simulations, and group activities.
• Positively increased employee retention by providing ongoing support and mentorship to new hires during their onboarding process.

• Purchased cleaning supplies on a monthly basis and equipment (where necessary) to enable K and S to effectively service the company’s customers.
• Assisted in subcontracting with third party companies to perform tasks that were outside of K and S’s core services.
• Streamlined invoicing processes by implementing QuickBooks system so the invoices could be processed in a timely and organized manner.
• Supported executive staff members by scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Boosted the team’s productivity by aligning team members with jobs based on their capabilities.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

• Enhanced closing procedures by streamlining processes and implementing time-saving strategies.
• Reduced errors in financial transactions by thoroughly reviewing and verifying paperwork before submission.
• Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.
• Increased customer satisfaction at the end of the day by maintaining exceptional standards of service during closing hours.

• Managed daily scheduling for each employee.
• Upheld client relations, through daily phone calls, and emails.
• Processed customer transactions.
• Managed collections.