Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Server

DANIEL TERRERO

New York,NY

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills and committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

The Pier Sixty Collection
11.2024 - 01.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in a timely manner.

Sales Associate

GAP Factory
08.2024 - 10.2024
  • Welcome customers into the store using a friendly, polite tone.
  • Ask relevant questions to help direct customers to the right products.
  • Assist customers by responding to their inquiries and providing in-depth product knowledge.
  • Inform customers about current product or service promotions.
  • Ensure accurate product tag and label pricing, marking down merchandise when necessary.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Understand and monitor optimal inventory levels, restocking products when needed and where available.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Bilingual Administrator

DocGo
09.2023 - 02.2024
  • Administrator in different sites of Asylum Seeker programs for immigrants all over New York City.
  • Engage with the immigrants in the shelters/hotels to meet their needs.
  • Register Guests on the asylum seeker program to get located in a shelter/hotel.
  • Assist with scheduling travel and relocation arrangements for patients.
  • Immigration documents handling.
  • Create an even interval of appointments, and work with the supervisors on the site.
  • Monitor appointments to confirm the local state/country rules or supplies on hand.
  • Distribute personal hygiene, meals, and other necessary items to patients and clients.
  • Complete any task necessary to maintain a fluent flow of daily operation.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.

Cashier

Food Universe
12.2021 - 09.2023
  • Ensure excellent customer service.
  • Cash handling and Bag items carefully.
  • Communicate knowledge to educate customers about store products and ongoing discounts.
  • Scan goods and collect payments.
  • Issue change, receipts, and refunds.
  • Count register money at the beginning and end of shift.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Babysitter

Private home
05.2019 - 10.2021
  • Provided care to children inside and outside the home.
  • Prepared healthy meals while maintaining daily schedules.
  • Keep children's play areas organize and clean.
  • Help with homework and tutoring if needed.
  • Performed housekeeping duties as needed.
  • Engaged in educational activities with the children, including reading, crafts and drawing.
  • Prepared and clean bottles for feeding as instructed.
  • Transported children, pick up and drop off from school and activities.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.

Education

Some College (No Degree) - Political Science And Government

City College of New York
New York, NY

High School Diploma -

Manhattan Center For Science And Mathematics
New York, NY
06.2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Service prioritization
  • Foreign language proficiency
  • Team collaboration
  • Supply restocking
  • Quality control
  • Table bussing

Certification

  • Real Estate License

Languages

Spanish
Native or Bilingual

Timeline

Server

The Pier Sixty Collection
11.2024 - 01.2025

Sales Associate

GAP Factory
08.2024 - 10.2024

Bilingual Administrator

DocGo
09.2023 - 02.2024

Cashier

Food Universe
12.2021 - 09.2023

Babysitter

Private home
05.2019 - 10.2021

Some College (No Degree) - Political Science And Government

City College of New York

High School Diploma -

Manhattan Center For Science And Mathematics

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DANIEL TERRERO