Summary
Overview
Work History
Education
Skills
Certification
Timeline

Daniel Thibault

Bradenton,FL

Summary

Dynamic server with extensive experience at Ruby Tuesdays, excelling in relationship management and allergy awareness. Proven ability to enhance customer satisfaction through effective communication and upselling techniques, resulting in increased referrals. Skilled in POS operations and maintaining high standards of food safety, ensuring a positive dining experience for all patrons. I like to add tge extra touches like bagging guests food

Overview

25
25
years of professional experience
1
1
Certification

Work History

Server

Ruby Tuesdays Restaurant
01.2025 - Current
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Server

Waffle House Restaurant
01.2025 - 10.2025
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Checked guests' identification before serving alcoholic beverages.
  • Inspected dishes and utensils for cleanliness.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Increased sales significantly by upselling higher-end products to customers.

Server

Linger Lodge
06.2022 - 10.2024
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Served food and beverages promptly with focused attention to customer needs.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Checked guests' identification before serving alcoholic beverages.
  • Inspected dishes and utensils for cleanliness.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.

Server

Grove Restaurant
02.2020 - 10.2022
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Checked guests' identification before serving alcoholic beverages.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Increased sales significantly by upselling higher-end products to customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Mover

Elite movers
Denver , Co
11.2012 - 10.2019
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and [Action].
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Followed verbal and written instructions to properly move and ship products.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
  • Arranged items at destination according to customer requests and instructions.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Strapped items down over protective padding to secure throughout transportation.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
  • Followed safety protocols to prevent accidents and injuries.
  • Inspected items for damage and reported issues to supervisor for resolution.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Communicated with customers courteously and professionally to drive satisfaction.
  • Cleaned and maintained truck and other equipment to maintain optimum working condition.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Operated equipment while observing standard safety procedures.
  • Assembled pallets and crates for secure transportation of materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Helped train new employees in safe practices and warehouse procedures.

Server/ bartender

Aramark
Tampa, Florida
08.2008 - 04.2012
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Completed requisitions to maintain required stock par levels.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Assisted with inventorying beverage stock and bar supplies.

Server

Ruby Tuesdays Restaurant
Brandon , FL
10.2004 - 08.2007
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Checked guests' identification before serving alcoholic beverages.
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Inspected dishes and utensils for cleanliness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Increased sales significantly by upselling higher-end products to customers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Server

Olive Garden Restaurant
Pinellas park, FL
04.2001 - 10.2004
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Processed orders and sent to kitchen employees for preparation.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Answered customers' questions, recommended items, and recorded order information.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Education

High School Diploma -

Dixie Hollins , St Petersburg , FL
06.1999

Skills

  • Table resetting
  • Hostess support
  • Daily specials memorization
  • Team member support
  • Food inspection
  • Order delivery practices
  • High volume dining
  • Team collaboration
  • Positive and professional
  • Wine pairings
  • Relationship management
  • Food spoilage prevention
  • Point of sale (POS) system operations
  • Item promotion
  • Inventory management
  • Bill computation
  • Dining customer service
  • Allergy awareness
  • Quality control
  • Service prioritization
  • Food station setup
  • Point of sale operation
  • Dining area maintenance
  • Table setting knowledge
  • Point-of-sale system
  • Food safety oversight
  • Check payment processing
  • Task prioritization

Certification

Florida food handler certified

Previously have been tips certified for alcohol but that has expired

Timeline

Server - Ruby Tuesdays Restaurant
01.2025 - Current
Server - Waffle House Restaurant
01.2025 - 10.2025
Server - Linger Lodge
06.2022 - 10.2024
Server - Grove Restaurant
02.2020 - 10.2022
Mover - Elite movers
11.2012 - 10.2019
Server/ bartender - Aramark
08.2008 - 04.2012
Server - Ruby Tuesdays Restaurant
10.2004 - 08.2007
Server - Olive Garden Restaurant
04.2001 - 10.2004
Dixie Hollins - High School Diploma,
Daniel Thibault