Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Daniel Thomas

Seattle,WA

Summary

With 12 years of experience as a pharmacy technician in Michigan, I have excelled in various settings, including retail, inpatient, outpatient, clean room, home health care, and clerical roles. Additionally, I have demonstrated exceptional performance in a long-term care pharmacy for the past 3 years. This experience has enabled me to acquire a comprehensive understanding of billing, inventory management, training, deliveries, and providing guidance to healthcare providers in medication management.

Overview

34
34
years of professional experience

Work History

Pharmacy Technician

Kelley-Ross Pharmacy
04.2022 - Current
  • Data entry of prescriptions into EPS system, with proper handling of DUR to pharmacist
  • Ensured accurate entry of medical and billing details into electronic processing systems.
  • Proper drug retrieval from stock shelves, accurately fulfilled RX orders according to label, assembled drug and paperwork after final pharmacist check
  • Maintained accurate identification and distribution of medication to designated individuals.
  • Adjusted insurance claims to guarantee proper reimbursements.
  • Managed delivery schedules collaborating with both production and delivery units.
  • Ensured compliance with HIPAA standards when managing patient data.
  • Streamlined inventory control through multiple distributor platforms.
  • Accurately processed return to stock prescriptions using EPS system
  • Assisted patients/healthcare providers via telephone
  • Redirected inquiries efficiently to designated teams.
  • Reconciled prescription billing with third-party payment systems.
  • Managed prior authorization requests through covermymeds.com.
  • Enhanced employee competence through procedural training sessions.
  • Led training programs for Externs in collaboration with North Seattle Community College.

Lead Pharmacy Technician

Beaumont Hospital Home infusion
08.1997 - 06.2003
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Improved customer satisfaction, addressing concerns and answering questions about medications and health conditions.
  • Supervised 2 pharmacy technicians and coordinated day-to-day assignments.
  • Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
  • Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
  • Compounded IV antibiotics and TPN in an industry standard clean room

Pharmacy Technician

University of Michigan children's hospital
11.1994 - 08.1997
  • Conducted quality control tests on compounded medications, ensuring safety and efficacy for patients.
  • Contributed to the overall success of the pharmacy by consistently providing high-quality, safe, and effective compounded medications for patients.
  • Maintained sterile environment, adhering to strict safety protocols and preventing contamination.
  • Continuously updated knowledge of pharmaceutical industry trends and regulations through professional development opportunities.
  • Utilized specialized equipment for efficient preparation of various dosage forms including creams, capsules, and suspensions.
  • Compounded hazardous and non hazardous drugs, including chemotherapy, TPN, dianeal bags for ECMO treatment, piggybacks, and iv bag dosing
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Pharmacy Technician

Arbor Drugs
04.1991 - 11.1994
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Entered and processed patients' prescriptions into internal system.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.

Education

Pharmacy Technician Certificate - Pharmacy

North Seattle Community College
Seattle, WA
06.2022

Skills

  • hazardous and non hazardous IV compounding
  • Ostomy supplies
  • Non-sterile compounding
  • IV access care
  • Robotic prescription processing
  • HIPAA
  • Medication Management
  • DESC patients and procedures
  • 340b
  • Medicaid billing
  • Commercial billing
  • Drug inventory management
  • Prescription data processing
  • Medical/RX terminology
  • Enteral products
  • Pharmaceutical calculations

Accomplishments

    I come back into pharmacy after an illustrious career in restaurant serving and management. During several decades, I managed up to a staff of 30 employees. I trained employees to pursue the highest industry standards. I maintained work schedules for serving staff. Inventory control was a core focus, ensuring high-quality meals while expertly controlling foods costs.

Timeline

Pharmacy Technician

Kelley-Ross Pharmacy
04.2022 - Current

Lead Pharmacy Technician

Beaumont Hospital Home infusion
08.1997 - 06.2003

Pharmacy Technician

University of Michigan children's hospital
11.1994 - 08.1997

Pharmacy Technician

Arbor Drugs
04.1991 - 11.1994

Pharmacy Technician Certificate - Pharmacy

North Seattle Community College

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Daniel Thomas