Daniel Titus

wholesale accounts.

• Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
• Assisted with organization and cleaning to maintain tidy store appearance.
• Greeted customers to build rapport and increase customer satisfaction.
• Answered customer questions regarding products and store services.
• Ensure correct type and quantity of coffee is distributed to each client.
• Delivered wholesale orders
• Repaired brewers and grinders as needed

prioritizing safety of guests and staff, cleanliness of facilities, and customer satisfaction.

• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• Conducted performance reviews providing coaching and feedback to benefit both company and employee.
• Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
• Delivered positive customer experiences by implementing effective quality assurance practices.
• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

• Responsible for the management of a doggie-daycare/boarding/light grooming facility that regularly houses 25-35 dogs and 3-5 cats.
• Responsible for socializing dogs for playgroups, scheduling boarding and daycare, client communication, ordering supplies, hiring and training a team, scheduling employees, bathing, nail trims, ear cleaning, anal gland expression, marketing, pricing, managing social media accounts building repairs, landscaping, general cleaning, feeding, making sure the animals in our care are comfortable, clean, and experiencing as little stress as possible, instituted S.O.P.s and checklists, invoicing and collecting payment, medication administration.
• Formerly a registered veterinary technician and regularly performed blood draws, urine collection via cystocentesis, catheter placement, intubation and other tasks typical of a small animal practice.

• Responsible for coordinating and executing the loving care of all boarding and daycare dogs in a facility housing anywhere from 20-120 dogs.
• Responsible for training all new "back-of-house" hires.
• Ensured that each pet is clean, comfortable, well fed, hydrated, happy, exercised, and experiencing as little stress as possible.
• Assessed pet's temperament, and determined appropriate playgroups, supervised playgroups to ensure safe play.
• Administered medications according to doctor's orders during pet's stay.
• Monitored older, sick, or injured pets, and communicated with clients or their DVM as to the status of their condition.
• Cleaned and kept organized inventory of bowls, bedding, and toys.
• Kept building and premises clean and neat. (landscaping and yard maintenance.}
• Provided kind, and constructive feedback to clients regarding their pet's behavior, play-style, and progress. Occasionally offering constructive advice on training or reading pet body language, when appropriate.
• Communicated with administration, medical staff, and client in the event of an injury. Applied first aid, and initial assessment of any injury occurring in our care.
• Many of our rescues come from abuse, neglect, or other backgrounds that result in difficulty trusting humans. I have taken special time and effort to help them feel safe, to learn their triggers, and usually help them learn to become confident, and trusting.
• Communicated with potential adopters about their new family member's needs and history, to help the transition have the best possible outcome.
• Coordinate with staff about scheduling conflicts, or personal conflicts; and determine a corrective course of action.
• Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
• Kept pets, employees, clients, and the public safe while escorting animals through the building and between facilities.
• Recognized pet behavior, and body language to determine the mentation of the pet. Adjusted my body language, appearance, and voice to maximize pet comfort.

• Operated as a technician for a two person team handling all non-DVM duties.
• Utilized humane restraint for exams, injections, venipuncture, fecal collection, etc.
• Reviewed vaccination records, and prepared and administered vaccinations according to clinic protocols.
• Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
• Colleted blood samples via venipuncture.
• Placed IVCs
• Collected urine by expression, cystocentesis, or catheterization.
• Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
• Developed educational and marketing materials detailing veterinary services.
• Used IDEXX to analyze bloodwork and samples and diagnose conditions and diseases.
• Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
• Scheduled patient appointments to maintain workflows.
• Prepared and reviewed records and consent forms.
• Performed physical examinations and record case history, weight, temperature and other vitals.
• Calculated drug dosages and filled prescriptions.

• Performed duties consistent with personal training, clerical, and cashier work.
• Interviewed prospective personal training clients to understand their history, goals, knowledge, and relationship with food.
• Performed assessments of mobility to ensure the safe implementation of training modalities and modify programming for each individual.
• Use a modified Mifflin-St. Jeor equation to determine appropriate calorie requirements for each clients goals.
• Generated meal suggestions /eating schedules to help meet calorie/macro goals
• Worked in conjunction with client’s orthopedist and other medical staff to ensure continued musculoskeletal health and improvement.
• Regularly kept clients motivated, focused and interested using friendly, positive demeanor and encouragement.
• Tracked progress for clients ranging from 19-75 years old, male, female, and non-binary.

• Duties were consistent with serving dinner in the New Orleans French Quarter.

• Served as the primary surgery technician for a smaller general practice.
• Dental prophylactic cleaning and imaging were my primary duties.
• Worked with DVM to assess and determine treatment plans for periodontal disease in dogs and cats.
• Collected pre-operative samples and performed lab tests.
• Calculated, and administered "pre-med" drugs.
• Induced, monitored and recovered from all anesthetic procedures.
• Performed dental charting, obtained radiographic images, cleaned, scaled, and polished teeth. Assisted with extractions.
• Performed general duties relevant to vet tech/surgical tech work.
• Restraint, cleaning, disinfecting, communicating, keeping inventory of and sterilizing surgical equipment.

• Served as the weekend technician supervisor.
• Trained all new technicians.
• Delegated and performed the tasks necessary for the function of a high volume veterinary emergency and critical care/multi-disciplinary specialty and referral hospital to a team of my self, and two other technicians/assistants of varying education and experience.
• Triaged incoming cases.
• Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
• Treated patients with broad range of diagnoses ranging from sepsis, renal failure, diabetic ketoacidosis, pulmonary embolism, , pneumonia, acute respiratory distress syndrome, congestive heart failure, etc
• Instructed patients, families and caregivers on diagnoses, chronic disease management and medication self-management.
• Collaborated with doctors to plan post-treatment home care and prevent return hospitalization due to complications.
• Prioritized patient care assignments based on patient conditions to achieve optimal outcomes.
• Assessed patients, documented observations and reviewed patient charts to determine care needs.
• Stocked clinical workstations and procedure rooms with necessary supplies.
• Recognized by management for providing exceptional customer service.
• CPR-Canine and Feline
• Obtained history, TPR, Weight, etc.
• Performed pre-,intra-, and post-anesthetic duties.
• Placed IVC, ET, 12-lead EKG, ambu-bag
• Determined fluid rates, administered fluids via calculating drip rates and fluid pumps
• Performed cross-matching for transfusions, kept inventory of blood bank and all in house blood bank products, as well as transfusion logs for our in house dog and cat donors.
• Performed general husbandry for animals and cleaning and sanitation of facility

• Served as a Veterinary Technician for a research facility that is a subsidiary of Audubon Nature Institute (Audubon Zoo) in New Orleans.
• Primary responsibilities revolved around surgical assistance (embryo implantation}
• Performed pre-anesthetic screening, induced, monitored, and recovered from anesthesia while assisting in multiple daily laproscopic embryo retrieval and implantation procedures.
• Facility had numerous projects aimed at re-establishing endangered wildlife species worldwide.
• Handled, collected samples, provided husbandry for numerous species of non-domestic cats, antelope, goats, cranes, and marine mammals.

wholesale accounts.

• Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
• Assisted with organization and cleaning to maintain tidy store appearance.
• Greeted customers to build rapport and increase customer satisfaction.
• Answered customer questions regarding products and store services.
• Ensure correct type and quantity of coffee is distributed to each client.
• Delivered wholesale orders
• Repaired brewers and grinders as needed