Results-driven professional with experience in high-volume blending operations. Skilled in troubleshooting and data analysis, enhancing process efficiencies and minimizing downtime. Proven ability to improve laboratory productivity and safety through effective chemical handling. Committed to quality control and organizational excellence in fast-paced environments, contributing significantly to product development.
Work History
Senior Production Operator
1 Year 2 Months
Xylem Inc. | 06.2025 - Current
Supervised daily production operations, ensuring adherence to safety protocols and quality standards.
Trained and mentored junior operators on equipment handling and process optimization techniques.
Streamlined workflows by identifying inefficiencies, leading to improved production timelines.
Conducted regular inspections of finished products, ensuring compliance with regulatory requirements.
Managed multiple production lines simultaneously while ensuring each line met established performance metrics such as throughput rates and defect percentages.
Reduced waste and improved yield by closely monitoring production processes, identifying areas for improvement, and implementing corrective actions.
Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Maintained organized work area by cleaning and removing hazards.
Operated and maintained water treatment equipment to ensure compliance with safety regulations.
Monitored water quality parameters to optimize treatment processes and improve efficiency.
Managed chemical dosing systems, ensuring accurate application for optimal water purification results.
Maintained accurate records of plant operations, including daily logs, maintenance reports, and regulatory documentation.
Optimized chemical usage by conducting regular analyses and adjusting treatment protocols as needed.
Coordinated with vendors for timely delivery of supplies while maintaining an optimal inventory level.
Utilized SCADA systems to monitor and control plant operations.
Monitored SCADA system for problems and adjusted controls to maintain efficiency.
Assisted in budget planning for the department by providing input on anticipated expenditures related to chemicals, equipment upgrades, and staffing needs.
Developed and implemented water treatment plant SOPs to streamline training and operations.
Completed laboratory testing to measure pH levels and other water quality parameters.
Oversaw reverse osmosis systems used to treat drinking water.
Controlled operation of a variety of water treatment plant equipment, including pumps, filters and chemical feed systems.
Warehouse Order Selector
9 Months
Publix Distribution Center | 09.2024 - 06.2025
Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards
Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification
Enhanced order accuracy by reviewing and verifying each picked item against pick list, reducing errors in shipments
Pulled orders quickly to maintain demanding productivity goals
Loaded shipments onto trucks with care, ensuring timely deliveries while minimizing damage to products during transit
Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area
Facilitated warehouse operations by communicating proactively with supervisors about potential issues and improvement areas
Contributed to overall warehouse success through proactive communication with supervisors regarding potential issues or areas for improvement
Maintained inventory integrity by promptly reporting any discrepancies or damaged goods found during the picking process
Optimized order picking process by implementing time-saving techniques from industry best practices, increasing efficiency
Streamlined the order picking process by implementing time-saving techniques learned from industry best practices
Facilitated movement of merchandise throughout warehouse using forklifts, pallet jacks and hand trucks
Cleared cardboard and debris from unboxing area to maintain cleanliness, plastic ties, and other debris from unboxing to trash
Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines
Disposed of damaged or defective items or coordinated returns to vendors for covered items
Production Associate
3 Months
Rayonier Advanced Materials | 04.2024 - 07.2024
Organized work to meet demanding production goals
Supported current production needs by moving items between equipment, conveyors, and staging areas
Tested pulp samples during various stages of production to maximize output quality
Inspected final products to assess compliance with quality standards and established tolerances
Adapted to work assignments by cross-training in various areas to support production changes
Took on additional shifts during peak work periods to keep projects on schedule
Streamlined processes by reviewing production schedules for improved workflow
Recycled paper stock during pulping process to support waste reduction initiatives
Transferred refined and unrefined materials into designated equipment and containers for further processing.
Formulation Technician II
2 Years 10 Months
Johnson & Johnson | 02.2021 - 12.2023
Managed and processed various hazardous chemicals following strict safety protocols to ensure workplace safety. such as nitric acid, sulfuric acid and hydrofluoric acid using strict safety protocols
Safely used various machinery and forklifts during chemical drumming operations
Operated industrial mixers to compound and blend chemicals
Accurately measured and blended materials according to specifications
Reduced waste and material costs by accurately measuring and mixing raw materials according to specified formulas
Operated and maintained blending machinery to enhance production efficiency and meet quality benchmarks
Analyzed chemical materials to evaluate nature, reactivity and other factors affecting use in solution applications
Documented and maintained technical specifications for SAP applications
Troubleshot equipment and process issues and restored optimum function to maintain production speed and meet quality goals
Collected and tested chemical samples to complete quality assurance testing and adjust process controls
Exceeded quality control standards by regularly monitoring the blending process to ensure precise ingredient ratios were maintained throughout each batch
Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid accidents
Operated lab equipment for chemical tests and verification of product quality against standards
Modified controls to regulate temperature, pressure, feed, and flow of liquids and gases while monitoring outcomes and promoting successful processing
Successfully operated chemical reactors, pumps and centrifuges to produce commercial-grade products
Used panel boards, control boards and semi-automatic equipment to control or operate chemical processes and systems of machines
Monitored recording instruments, flow meters and panel lights to listen for warning signals
Identified issues and analyzed information to provide effective solutions that minimized downtime
Delivered SAP training, user support and knowledge transfer at end of project and followed up to verify successful implementation
Accurately measured and blended materials according to specifications
Exceeded quality control standards by regularly monitoring the blending process to ensure precise ingredient ratios were maintained throughout each batch
Material Expeditor
1 Year 5 Months
Suddath (Johnson & Johnson) | 09.2019 - 02.2021
Scheduled deliveries of raw materials by specified time to begin production on time
Processed purchase orders, invoices, packing slips, and essential documentation to facilitate smooth material movement within organization
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory
Maintained accurate records of material movement, facilitating seamless inventory tracking and control
Collaborated with cross-functional teams to align production plans with customer requirements
Maintained automated tracking systems and organized records to streamline office workflows
Loaded and unloaded trucks effectively using the cherry picker, preventing damage to products during transportation
Handled fragile items with care while using the cherry picker to minimize product breakage rates during transport or staging processes
Located and moved stock of products to pallets or crates to prepare for shipment and storage
Operated forklift in compliance with OSHA guidelines and organizational policies
Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment
Communicated with floor managers to determine merchandise placement
Customer Service Representative
11 Months
Florida Blue | 10.2018 - 09.2019
Provided primary customer support to internal and external customers
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Handled escalated calls efficiently, achieving satisfactory resolutions for customers and aligning with company objectives
Answered customer telephone calls promptly to avoid on-hold wait times
Recommended products to customers, thoroughly explaining details
Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions
Collected customer feedback and implemented process changes to improve customer satisfaction
Recorded actions taken, issues resolved and health care information to effectively manage customer accounts
Rework Operator
1 Year 3 Months
Johnson & Johnson (Kelly Services) | 04.2017 - 07.2018
Inspected machines, troubleshot issues and completed basic repair and calibration to maintain optimal operations
Improved product quality through thorough visual inspections, identifying and addressing defects
Operated engraving machines to inscribe customer items with specified text and images.
Transferred image to workpiece using contact printer, pantograph stylus or stamp pad
Put final products together and efficiently organized items and packaging for shipment
Optimized workflow processes by organizing workstation layout to enhance productivity
Achieved production targets by managing time effectively and prioritizing tasks efficiently
Kept work areas organized, clean and free of hazards, promoting consistent productivity
Boosted overall work performance by adhering to standard operating procedures and safety guidelines at all times
Education
High School Diploma
Terry Parker Highschool | Jacksonville, FL | 05-2008
Skills
Batch processing
SCADA operation
Equipment operation
Equipment repair
Quality and Defect Control
Precision measurement
Certification
Forklift Operator, Xylem Inc, - March 2026-Current
Senior Production Operations Engineer at Wellsfargo International Solutions LtdSenior Production Operations Engineer at Wellsfargo International Solutions Ltd