Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
5
5
years of professional experience
Work History
Operations Manager
Fed Ex Ground
08.2022 - 08.2023
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Trainer
Fed Ex Ground
11.2021 - 07.2022
Mentored new hires, resulting in stronger staff development and increased productivity.
Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Analyzed team performance and identified opportunities for additional training.
Delivered instructional presentations on equipment use, focusing on efficiency and safety.
Monitored participant workflow and behaviors throughout training process.
Developed effective training plans based on department needs and objectives.
Package Handler
Fed Ex Ground
09.2021 - 11.2021
Followed safety regulations to maintain safe work environment.
Removed jams and unblocked conveyor system to maintain flow of goods.
Proved successful working within tight deadlines and a fast-paced environment.
Used hand-held scanners and physical logs to accurately track item movements.
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Assembled, sealed, and loaded packages into correct trucks.
Assistant Project Manager
Omar Construction
09.2018 - 08.2021
Developed and maintained project documentation for reliable records.
Generated weekly and monthly status reports for helpful progress tracking.
Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
Partnered with project team members to identify and quickly address problems.
Documented project progress to fulfill project requirements and establish traceability.