Summary
Overview
Work History
Education
Skills
Additionalinformation
Video Editing
Timeline
Generic

Daniel Torres

La Quinta,California

Summary

I am a highly effective qualified leader with years of customer service and security experience. My expertise is adapting to any situation and environment, team building, developing strategies and skills to motivate others to improve performance. A hardworking team member with an array of necessary experience and knowledge to tackle any operational demand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Security Supervisor

Securitas
  • Recorded incident reports with detailed accounts of occurrences.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
  • Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
  • Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
  • Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
  • Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.

Public Safety Officer

Fantasy Springs Resort Casino
01.2017 - 01.2020
  • Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
  • Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
  • Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees.
  • Participated in ongoing training sessions to stay up-to-date on best practices in public safety operations and procedures.
  • Prevented property damage by identifying potential hazards during routine inspections of residential areas and commercial establishments.

Cashier

Albertsons
05.2014 - 02.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Food & Beverage Team Leader

Hilton Hotels Worldwide
01.2016 - 01.2017
  • Addressed guest concerns promptly and professionally, ensuring high levels of customer retention and loyalty.
  • Monitored financial performance indicators to identify areas for improvement or potential growth opportunities in the business strategy.
  • Assisted in hiring decisions, onboarding processes, and ongoing staff development initiatives for a well-rounded team dynamic.
  • Managed daily operations, including scheduling, budgeting, and employee evaluations for continuous improvement.
  • Optimized dining room layout to maximize seating capacity while maintaining a comfortable atmosphere conducive to positive guest experiences.
  • Collaborated with kitchen staff to develop seasonal menus that showcased local ingredients while maintaining costeffectiveness.

Restaurant Busser

Burgers And Beers
08.2016 - 11.2016
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
  • Demonstrated strong teamwork by assisting servers with food delivery during peak times when needed.

Education

High School Diploma -

Summit High School
02.2014

Skills

  • Time management
  • Safety and security procedures
  • Report Analysis
  • Relationship building and management
  • AED Training
  • Dispatch
  • Firearms Training
  • Microsoft Office
  • Schedule oversight

Additionalinformation

  • Customer service, 2012-2014
  • Computer programs, 2012-2014
  • Conflict resolution, 2012-2014
  • Team development strategies, 2012-2014
  • Providing reports, 2012-2014

Video Editing

Highly skilled Video Editor with 4 years of experience in producing and editing content for websites and other digital platforms. Leveraged cutting-edge motion graphics and animation to create high impact commercial for national brands

Timeline

Public Safety Officer

Fantasy Springs Resort Casino
01.2017 - 01.2020

Restaurant Busser

Burgers And Beers
08.2016 - 11.2016

Food & Beverage Team Leader

Hilton Hotels Worldwide
01.2016 - 01.2017

Cashier

Albertsons
05.2014 - 02.2017

Security Supervisor

Securitas

High School Diploma -

Summit High School

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