Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Daniel Torres

El Paso,TX

Summary

As a supply chain logistics professional, consistently ensured smooth operations and efficient coordination. Proven ability to streamline scheduling and communication processes to maximize operational efficiency. Reliable team player known for adaptability and results-oriented focus, with strong skills in multitasking and attention to detail.

Overview

7
7
years of professional experience

Work History

Dispatcher Coordinator

Munoz Trucking INC
08.2024 - 01.2025
  • Coordinating and negotiating with specific line brokers such as: Ch Robinson, Cardinal, ECHO and BRP.
  • Billing and dispatching through PCS Software
  • Reviewing BOL (Bill of lading) to secure load information is legally withing the right weight and requirements from DOT (Department of Transportation)
  • Improved customer satisfaction with timely and accurate dispatching of service requests.
  • Preparing daily report updates in Excel for clients, customs agents and brokers
  • Checking HOS (Hours of service) in samsara for drivers and coordinating best routes for delivery requirements
  • Working on SAP to schedule appointments for deliveries.
  • Constant communications and team work with all departments of the company.


Porter I

Deployed Services
02.2024 - 08.2024
  • Warehouse: Receive/distribute; this includes necessities such as: clothes, blankets, personal care items, etc.
  • Warehouse: Restock, organize, sort and label supply items; clean, organize and stock locations which house overstock items; pack, re-locate and distribute supplies to stations/ports
  • Work across departments to ensure that staff and associates have what they need at the point in time when they need it.
  • Delivering items directly to staff or providing support to housekeeping, warehouse, food service, office space, or other areas that need assistance.
  • Resolved guest inquiries punctually and politely for professional customer service.

Warehouse Associate

Amazon Fulfillment Center
12.2023 - 01.2024
  • Keeping a fast pace to archive the rate goals
  • Overseeing and managing the selection and handling of orders
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Ensuring that products and/or merchandise are packed neatly and securely
  • Ensuring that all warehouse operations are well-maintained and managed
  • Loading and unloading Amazon merchandise trucks Operating stock management tools such as forklift and so on
  • Storing and managing data in inventory and logistic software programs.

Dispatcher Coordinator

Trancasa INC
10.2023 - 12.2023
  • Reviewing BOL (Bill of lading) to secure load information is legally withing the right weight and requirements from DOT (Department of Transportation)
  • Billing and dispatching on software TMW (Transportation Management Software)
  • Providing best routes and fuel solutions in route
  • Coordinated schedules for multiple teams, ensuring optimal coverage during peak hours.
  • Reduced response times by streamlining communication between dispatchers and field personnel.
  • Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently while maintaining a professional demeanor.

Dispatcher Supervisor

Transportes Soto
09.2021 - 09.2023
  • Supervising dispatchers in all aspects of their jobs, including scheduling, training, and performance management
  • Coordinating with customs agents such as: Avanzada, BTS, Expeditors. in order to receive crossing documents (DODA, PITA).
  • Coordinating crossing papers for oversized platforms and low boy for Mexican crossing with Melton, Expeditors and Escoto
  • Maintaining and updating call logs, incident excel reports, and other records of dispatch activities
  • Working with other departments within the organization to ensure effective communications between departments.
  • Ensuring that callers are routed to the appropriate department or agency based on the nature of their requests
  • Responding to requests for emergency assistance from the public using knowledge of protocols for handling emergencies
  • Overseeing the operations of emergency dispatch centers to ensure that all incoming calls are answered in a timely manner and emergency responders are dispatched to appropriate locations
  • Reviewing emergency response plans and protocols to ensure they are up to date and accurate
  • Filled out and submitted logs and paperwork on-time
  • Improved customer satisfaction rates with timely and accurate dispatching of service calls and deliveries.

Federal Inspector

Secretary Of Labor And Social Security
07.2019 - 07.2021
  • Maintained up-to-date safety inspection and audit records for improved reporting and analysis.
  • Prepared reports detailing findings of inspections, investigations, and tests.
  • Developed and implemented inspection procedures, policies, best practices and competency requirements.
  • Retained strong knowledge and education of building codes and regulations, enabling issues to be immediately identified when on job site.
  • Identified production concerns and worked with supervisors to understand and remedy situations.
  • Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.

Production Worker

Delphi Automotive
07.2018 - 07.2019
  • Weighed and loaded orders according to project specifications
  • Moved items between machines, conveyors and transport equipment to meet production needs
  • Worked at fast and steady pace to meet production goals
  • Completed housekeeping and maintenance duties to keep production area safe, organized and ready for next shift
  • Accomplished production goals by working with speed and accuracy
  • Setup and adjusted manufacturing machines for daily operations
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
  • Collect and verify the amount of scrap thrown by each line of work
  • Adhered to safety standards and quality assurance guidelines
  • Operated different machines to mold parts, cut materials and grind surfaces
  • Prioritized and organized tasks to efficiently accomplish service goals

Education

Bachelor in Logistics Engineering - Logistics And Supply Chain Management

Claustro University
Chihuahua, Mexico
12-2020

Skills

  • Supply Chain Management
  • Supervising, leadership, time management and process improvement
  • Customers and customs strategy negotiation
  • Lean manufacturing (5'S)
  • Microsoft excel, Microsoft word
  • Knowledge of tariff fractions
  • Warehouse experience: Knowledge of inventory diversity (push, pull, just in time) and Cycle count inventory
  • Knowledge of software diversity (PCS, TMW
  • Customer service: (emails, phone calls, meetings)
  • Bilingual
  • CPR Training
  • Private Security Level II

Accomplishments

    Graduated with honors of 9.17

Languages

Spanish
Native or Bilingual

Timeline

Dispatcher Coordinator

Munoz Trucking INC
08.2024 - 01.2025

Porter I

Deployed Services
02.2024 - 08.2024

Warehouse Associate

Amazon Fulfillment Center
12.2023 - 01.2024

Dispatcher Coordinator

Trancasa INC
10.2023 - 12.2023

Dispatcher Supervisor

Transportes Soto
09.2021 - 09.2023

Federal Inspector

Secretary Of Labor And Social Security
07.2019 - 07.2021

Production Worker

Delphi Automotive
07.2018 - 07.2019

Bachelor in Logistics Engineering - Logistics And Supply Chain Management

Claustro University

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Daniel Torres