Hi, I’m
Daniel Townzen
RV technician
Wills Point,TX
Summary
Dynamic RV Technician with a proven track record at Cowboy Sales & Service, enhancing workshop efficiency through advanced diagnostic equipment usage and exceptional customer service. Skilled in electrical systems troubleshooting and inventory management, I consistently delivered high-quality repairs, fostering customer trust and loyalty while ensuring compliance with safety regulations.
Overview
16
years of professional experience
1
Certification
Work History
Cowboy Sales & Service
RV Technician
03.2024 - Current
Job overview
- Installed newly purchased equipment in recreational vehicles.
- Increased workshop efficiency by streamlining processes and implementing best practices in RV servicing.
- Maintained strong knowledge and understanding of applicable government regulations and company operating procedures.
- Contributed to positive online reviews by delivering exceptional customer service both in-person and via phone/email correspondence.
- Demonstrated extensive familiarity with electromechanical, electronic, pneumatic and hydraulic systems.
- Maintained a safe work environment by adhering to safety protocols and conducting regular inspections of tools and equipment.
- Interpreted equipment installation and electrical wiring diagrams and obtained materials necessary for project completion.
- Communicated with customers, manufacturer representatives and company superiors to resolve recreational vehicle system and equipment problems.
- Reduced downtime for clients by promptly addressing emergency roadside assistance calls as needed.
- Familiarized new employees with maintenance department practices and workflow.
- Enhanced customer trust by providing transparent estimates on repair costs and timeframes, leading to repeat business.
- Kept up-to-date with industry advancements through continuous professional development and training opportunities.
- Organized workspace effectively, allowing for increased productivity in servicing multiple vehicles simultaneously while maintaining attention to detail.
- Delivered thorough post-repair testing to confirm all systems were functioning as expected before returning the RV to the customer.
- Performed comprehensive pre-delivery inspections of new RVs, guaranteeing quality assurance for customers.
- Managed inventory of parts and supplies, ensuring optimal stock levels for uninterrupted service operations.
- Diagnosed and resolved complex mechanical issues for enhanced vehicle performance and reliability.
- Collaborated with service advisors to ensure accurate communication of repair needs, resulting in higher customer satisfaction.
- Provided customers with telephone-based recreational vehicle repair and replacement recommendations.
- Improved customer satisfaction by providing timely and efficient RV repairs and maintenance services.
- Monitored system and component recall database and notified supervisor of new advisories.
- Strengthened relationships with vendors by negotiating favorable pricing on parts purchases, reducing overall operational costs.
- Utilized advanced diagnostic tools accurately for quick identification of potential issues before they escalated into costly repairs.
- Provided specialized electrical system diagnostics and repairs, improving overall functionality of clients'' recreational vehicles.
- Completed thorough inspections of trailers and campers to evaluate maintenance concerns and determine areas in need of repair.
- Applied preventive and predictive maintenance techniques to obtain optimal performance from RVs and systems.
- Repaired plumbing or propane gas lines using caulking compounds and plastic or copper pipe.
- Provided in-depth cleaning services for all models prior to sale and after repairs were completed.
- Repaired cosmetic damage to areas such as walls and floors.
- Located and repaired frayed wiring, broken connections or incorrect wiring using ohmmeters or hand tools.
- Performed standardized tests and diagnostics procedures to identify fault locations and devise corrective actions.
- Explained vehicle systems operation to customers.
Absolute Rv
RV Technician
04.2021 - 03.2024
Job overview
- Increased workshop efficiency by streamlining processes and implementing best practices in RV servicing.
- Maintained strong knowledge and understanding of applicable government regulations and company operating procedures.
- Maintained a safe work environment by adhering to safety protocols and conducting regular inspections of tools and equipment.
- Organized workspace effectively, allowing for increased productivity in servicing multiple vehicles simultaneously while maintaining attention to detail.
- Delivered thorough post-repair testing to confirm all systems were functioning as expected before returning the RV to the customer.
- Performed comprehensive pre-delivery inspections of new RVs, guaranteeing quality assurance for customers.
- Managed inventory of parts and supplies, ensuring optimal stock levels for uninterrupted service operations.
- Diagnosed and resolved complex mechanical issues for enhanced vehicle performance and reliability.
- Collaborated with service advisors to ensure accurate communication of repair needs, resulting in higher customer satisfaction.
- Provided customers with telephone-based recreational vehicle repair and replacement recommendations.
- Improved customer satisfaction by providing timely and efficient RV repairs and maintenance services.
- Monitored system and component recall database and notified supervisor of new advisories.
- Strengthened relationships with vendors by negotiating favorable pricing on parts purchases, reducing overall operational costs.
- Utilized advanced diagnostic tools accurately for quick identification of potential issues before they escalated into costly repairs.
- Provided specialized electrical system diagnostics and repairs, improving overall functionality of clients'' recreational vehicles.
- Completed thorough inspections of trailers and campers to evaluate maintenance concerns and determine areas in need of repair.
- Applied preventive and predictive maintenance techniques to obtain optimal performance from RVs and systems.
- Performed standardized tests and diagnostics procedures to identify fault locations and devise corrective actions.
- Located and repaired frayed wiring, broken connections or incorrect wiring using ohmmeters or hand tools.
- Repaired plumbing or propane gas lines using caulking compounds and plastic or copper pipe.
- Provided in-depth cleaning services for all models prior to sale and after repairs were completed.
- Repaired cosmetic damage to areas such as walls and floors.
- Explained vehicle systems operation to customers.
- Kept up-to-date with industry advancements through continuous professional development and training opportunities.
- Mentored junior technicians, sharing valuable knowledge and expertise for improved team performance.
- Enhanced customer trust by providing transparent estimates on repair costs and timeframes, leading to repeat business.
- Reduced downtime for clients by promptly addressing emergency roadside assistance calls as needed.
- Communicated with customers, manufacturer representatives and company superiors to resolve recreational vehicle system and equipment problems.
- Interpreted equipment installation and electrical wiring diagrams and obtained materials necessary for project completion.
- Worked closely with insurance companies, processing claims and completing necessary paperwork for hassle-free experience for clients.
- Notified supervisor of factors that could delay work completion.
- Assisted management in developing preventative maintenance schedules for clients'' RVs, ensuring longevity of their vehicles'' lifecycle.
- Contributed to positive online reviews by delivering exceptional customer service both in-person and via phone/email correspondence.
- Installed newly purchased equipment in recreational vehicles.
Triple M Trailers/sundowner Of Texas
Maintenance and Repair Technician & Services
02.2009 - 02.2021
Job overview
- Facilitated smooth facility operations by coordinating with team members to schedule maintenance tasks during periods of minimal disruption.
- Increased production efficiency by troubleshooting and repairing malfunctioning equipment quickly and effectively.
- Shared expertise with junior technicians through mentoring initiatives that boosted overall team competence levels.
- Implemented inventory control measures that minimized waste while ensuring availability of necessary parts for critical repairs.
- Boosted energy efficiency through routine inspections, adjustments, and replacement of worn parts in HVAC systems.
- Supported company growth through participation in the installation of new equipment at various locations as needed.
- Exceeded client expectations with thorough post-repair testing procedures that ensured proper functioning of repaired systems before returning them to service.
- Maintained a well-organized work area, contributing to a safe and efficient workspace for the entire maintenance team.
- Collaborated closely with team members to identify, diagnose, and resolve complex mechanical issues.
- Provided exceptional customer service by completing repair tasks within established timeframes and communicating updates to clients as necessary.
- Optimized building functionality by performing regular preventive maintenance on plumbing and electrical systems.
- Upheld compliance with industry regulations through diligent adherence to safety guidelines during all maintenance activities.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Installed new locks, door handles, and door closers.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Developed and implemented strategies to improve maintenance processes.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Performed preventive maintenance and repairs on various types of equipment.
- Replaced worn or broken parts on machines and equipment.
- Executed tasks within time and budget constraints.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Positively engaged with customers and maintained professional appearance as company representative.
- Reported issues to property manager so effective resolutions could be put into place.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Repaired and replaced pumps, valves and motors.
- Rewired and replaced faulty electrical components in equipment.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Diagnosed and repaired complex mechanical and electrical systems.
- Detected and repaired machinery faults using electrical and manual testing methods.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Installed and maintained plumbing and HVAC systems.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Skills
- Brake system maintenance
- Electrical systems troubleshooting
- Suspension systems
- Welding and fabrication
- Hydraulic systems
- Inventory management
- Diagnostic equipment usage
- Water system maintenance
- Slide-out mechanisms
- Roof repair techniques
- Sealant application mastery
- Awning installation and repair
- Plumbing repair expertise
- Paint and decal application
- Appliance installation mastery
- HVAC system maintenance
- Cabinetry installation expertise
- RV inspection procedures
- Diesel engine proficiency
- Gasoline engine expertise
- Battery system management
- Flooring replacement proficiency
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Work order completion
- Mechanical repair
- Organizational skills
- Team collaboration
- Electrical testing
- Active listening
- Adaptability and flexibility
- Effective communication
- Parts ordering
- Decision-making
- Inspection skills
- Safety compliance
- Safety procedures
- Vehicle inspections
- Task prioritization
- Self motivation
- Product knowledge
- Calibration skills
- Interpersonal skills
- Analytical thinking
- Professionalism
- Blueprint reading
- Interpersonal communication
- Quality control
- Record keeping
- Preventive Maintenance
- Appliance repair
- Time management abilities
- Continuous improvement
- Equipment testing
- Electrical systems
- Project management
- Troubleshooting
- Welding techniques
- Work estimation
- Equipment installation
- Heavy machinery operation
- Professional demeanor
- Problem-solving aptitude
- Order processing
- Records maintenance
- Cost estimation
- Vendor relations
- Roofing repair
- Analytical skills
- Manual dexterity
- HVAC systems
- Estimates preparation
- Parts coordination
- Mechanical system expertise
- Vehicle testing
Accomplishments
- Resolved product issue through consumer testing.
Certification
- AST - Advanced Service Technician
Timeline
RV Technician
Cowboy Sales & Service
03.2024 - Current
RV Technician
Absolute Rv
04.2021 - 03.2024
Maintenance and Repair Technician & Services
Triple M Trailers/sundowner Of Texas
02.2009 - 02.2021
Similar Profiles
Steven BurkhardtSteven Burkhardt
Sales Support /Sales Merchandiser at Tri-Eagle Sales-Formerly Burkhardt Sales & ServiceSales Support /Sales Merchandiser at Tri-Eagle Sales-Formerly Burkhardt Sales & Service
Jody ReidJody Reid
Co-Owner/President at JK Hometown Inc BDBA Reid's Auto Sales & ServiceCo-Owner/President at JK Hometown Inc BDBA Reid's Auto Sales & Service
Summer OrtizSummer Ortiz
Kohls at Cashier Customer Service , Sales AssociateKohls at Cashier Customer Service , Sales Associate
Michael MintoMichael Minto
Rig Manager at Patterson-UTIRig Manager at Patterson-UTI
Princis Brown-TurnerPrincis Brown-Turner
MDM Data Analyst /Senior Sales Support Representative at Equifax IncMDM Data Analyst /Senior Sales Support Representative at Equifax Inc