Daniel Troche-Muniz
CINTAS
York,PA
1
Language
1
Certification
29
years of professional experience
Focused Quality Control Supervisor offering strengths in team training, management and monitoring. Dedicated to improving system procedures and controls to maximize quality and minimize errors. Observant and detail-oriented in monitoring and improving production activities. Quality control professional experienced in developing organization's quality strategy, procedures and processes. Monitor quality performance from supply chain and throughout product development life cycle. Develop and sustain Quality Management System in accordance with ISO 9001 and other applicable standards and business requirements. Manage quality audit program to identify and resolve non-conformities and embed culture of continuous improvement. Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.
Work History
Production lead
3 Years 4 Months- Led production team, optimizing workflow and enhancing efficiency. Implemented process improvements resulting in measurable output increase and quality control.
- Fostered teamwork among production staff, coordinating cross-functional efforts. Facilitated open communication, leading to smoother operations and reduced errors.
- Monitored PPE use and site conditions to maintain consistent adherence to safety standards.
- Maintained accurate safety records, reports, and documentation for audits and regulatory reviews.
- Mentored staff on hazard awareness, emergency response, and incident reporting requirements.
Quality Control Inspector
1 Year- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
Service Technician Supervisor
20 Years 9 Months- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Created and maintained schedules and provided internal support for manufacturing teams.
- Reviewed in-house stock to determine materials availability for production jobs.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Directed consistent measuring, inspection and testing procedures and tabulated data for detailed reports.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
- Reported on short- and long-term trends in production to help management make proactive decisions.
- Validated new methods and equipment to properly integrate improved strategies into quality control processes.
- Coordinated disposal of discrepant materials unsuitable for rework or recycling.
- Determined quality department standards, practices and procedures.
- Established and tracked quality department goals and objectives.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Audited production floor and monitored metrics, verified adherence to standard work instructions and corrected deficiencies.
State Trooper
4 Years 1 Month- Patrolled assigned areas to prevent and detect roadway crimes.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Prepared cases for trial and appeared as witness to testify in court.
- Promoted public safety and facilitated vehicular flow by directing traffic during emergency and congested situations.
- Performed high-speed vehicle pursuits to apprehend criminal suspects.
- Identified controlled substances and contraband by conducting comprehensive searches of people and property.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Used crime scene equipment to identify, collect, analyze and preserve physical evidence at crime scenes.
- Conducted investigations into illegal drugs trade, gun trafficking and organized crime.
- Administered security detail for governor and other officials both at their residences and during travel.
- Promoted safe driving conditions by quickly identifying and removing disabled vehicles and obstructions from roadways.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
Education
Bachelor of Science - Criminology & Art : Criminology
Skills
Hardware
Software Installation
Reading Comprehension
Sampling Techniques
Software Development
Employee Performance Reviews
Data Tabulation
Customer Interaction
Creative Solutions
Web Security
Corrective Actions
Critical Thinking
Technical Support
Product Development
Quality Assurance
QC Inspections
Closing Procedures
Technical Guidance
Safety Procedures
Law enforcement background
Certification
certification, Servsafe
Languages
Trilingual
Courses
- Certification
- Servsafe
Timeline
Production lead
CINTAS
06.2023 - CurrentRead More
Quality Control Inspector
GSK
06.2022 - 06.2023Read More
Service Technician Supervisor
Department Of Homeland Security
08.2001 - 05.2022Read More
State Trooper
Puerto Rico Police Department
08.1997 - 09.2001Read More
University of Puerto Rico at Mayaguez
Bachelor of Science from Criminology & Art : Criminology
Read More