Summary
Overview
Work History
Education
Skills
Affiliations
Publications
Training
Affinity Groups
Timeline
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DANIEL TSCHIDA-REUTER

DANIEL TSCHIDA-REUTER

Summary

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

19
19
years of professional experience

Work History

Manager

Mayo Clinic
08.2024 - Current
  • Led change management efforts in designing and implementing new, high throughput templates for over 50 Physicians and Advanced Practice Providers across SEMN
  • Partnered with leadership to strategize innovative efforts, immediately creating 3000 appointment slots of access and reducing rework
  • Utilized 2030 vision, physician leadership and staff input to develop a roadmap of meaningful initiatives and then tangible tactics to improve operations, while reducing physician burnout and increasing recruiting and retainment efforts

Operations Manager

Mayo Clinic
05.2017 - 08.2024
  • Conceptualized and implemented innovative technology and human resources strategies, leveraging sunken costs and servicing over 90,000 unique patient encounters across the enterprise resulting in over a million dollars in savings
  • Annually partnered with different specialty practices and leaders to create and lead simulated learning scenarios to improve collaboration, promote a culture of safety and excellence and provide shared, continuous learnings
  • Utilized ADKAR change management processes to implement required professional credentialing and continuous CEU opportunities for over 70 staff
  • Successfully retooled hiring, onboarding and cultural perspective of the profession. Inspiring joy, pride and passion as well as promoting a culture of safety
  • Developed new scheduling technology to improve efficacy and staff transparency, leading to 15% increase of servicing high acuity encounters

Manager

Mayo Clinic
10.2016 - 05.2017
  • Implemented process that increased state reimbursement revenue by 400%
  • Enacted policies and expectations that led to a 7% increase in productivity
  • Partnered closely with HR to create, update and implement departmental policies and procedures
  • Conceptualized, implemented and provided operational support for the first live chat service line for Mayoclinic.org, contributing to demand generation goals set up Mayo Clinic Leadership

Product Manager

Connected Care
08.2015 - 10.2016
  • Worked closely with Practice leadership for the new Patient Online Services strategy
  • Conducted and led multiple focus groups to understand patients' needs/expectations
  • Lead enterprise group- Patient Online services CORE team, responsible for prioritizing new features, enhancements and services
  • Worked with multiple departments to develop strategy for Mayo Clinic Express Care Online

Education

Assistant Professor of Healthcare Administration

Mayo Clinic College of Medicine And Science
Rochester, MN
01.2025

Master's In Business Administration - undefined

St. Mary's University
Minneapolis, MN
01.2020

Bachelor of Arts - undefined

Hamline University
St Paul, MN
01.2005

Skills

  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Staff training and development
  • Goal setting
  • Strategic planning
  • Relationship building
  • Cross-functional teamwork
  • Operations management
  • Project management

Affiliations

  • American College of Healthcare Executives Member, Medical Group Management Association, Leadership Greater Rochester

Publications

  • Brumbaugh JE, Tschida-Reuter DJ, Barwise AK. Meeting the needs of the patient with non-English language preference in the hospital setting. Health Serv Res. 2023 Aug 14. doi: 10.1111/1475-6773.14217. Epub ahead of print. PMID: 37580055
  • Burkle C., Anderson K., Xiong Y., Guerra A., Tschida-Reuter, D., Assessment of the efficiency of language interpreter services in a busy surgical and procedural practice,” BMC Health Services Research 2017 17:456, DOI: https://doi.org/10.1186/s12913-017-2425-7 PMID: 28676091
  • Barwise A, Tschida-Reuter D, Sutor B. Adaptations to Interpreter Services for Hospitalized Patients During the COVID-19 Pandemic. Mayo Clin Proc. 2021 Dec;96(12):3184-3185. doi: 10.1016/j.mayocp.2021.10.009. Epub 2021 Oct 21. PMID: 34863405; PMCID: PMC8529291.
  • Barwise A, Curtis S, Tschida-Reuter D, Pickering B, Diedrich D. 1361: USING ARTIFICIAL INTELLIGENCE TO PROMOTE EQUITABLE CARE FOR COMPLEX PATIENTS WITH LANGUAGE BARRIERS. Critical Care Medicine. 2024 Jan 1;52(1):S652. PMID: 38099504

Training

  • 2016 Engage with PFAC Mayo Clinic Patient Family Advisory Council Rochester, MN
  • 2019 Simulation Training Conference Health Partners Institute for Education and Research St. Paul, Minnesota
  • ICCH 2023 Closing the Gap: Improving Colon Cancer Screening in Patients with Limited English Proficiency – Interpreter as a Patient Navigator for Colon Cancer Screening
  • 2024 AMGA Orlando Optimizing Finite Resources to Close the Gap in Healthcare Disparity: Creating Solutions to Maximize Staffing Resources and Technology.

Affinity Groups

Help Program Trained peer supporter, Quality Academy Fellow- Silver

Timeline

Manager

Mayo Clinic
08.2024 - Current

Operations Manager

Mayo Clinic
05.2017 - 08.2024

Manager

Mayo Clinic
10.2016 - 05.2017

Product Manager

Connected Care
08.2015 - 10.2016

Master's In Business Administration - undefined

St. Mary's University

Bachelor of Arts - undefined

Hamline University

Assistant Professor of Healthcare Administration

Mayo Clinic College of Medicine And Science

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