Daniel Tuttle
Williamsburg,Virginia
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
16
16
years of professional experience
Work History
Painter
Rivers Reach Painting
01.2019 - Current
- Painted surfaces using brushes, spray guns and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing and priming.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Installed and finished tile backsplashes, floors, bathrooms, etc.
- Marketed and met with perspective clients, created estimates and invoices.
- Maintained all inventory and tools.
Landscaping Manager
Five Brothers Lawncare
01.2016 - 12.2019
- Managed 20+ day laborers in completing large landscaping projects exceeding $10,000.00.
- Trimmed greenery, shrubs and hedges to maintain uniform appearance.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Created schedules to ensure optimum use of time and assets.
- Maintained greenhouse inventory for upcoming projects and surplus.
- Installed stonework according to landscape design plan and client specifications.
- Maintained gardening tools by replacing blades and fluids.
Restaurant Manager
Fords Colony Country Club
01.2013 - 11.2013
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Pitched in to help host, waitstaff and bussers during exceptionally busy times such as dinner hour.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Cook
Berrets Seafood Restaurant
01.2011 - 12.2012
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Communicated closely with servers to fully understand special orders for customers.
Server
Blue Talon Bistro
02.2010 - 10.2010
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Checked identification for minimum age for sale of alcoholic beverages.
Server/Expeditor
The Fat Canary Restaurant
03.2008 - 12.2009
- Trained new expeditors and food runners according to company policies and standards.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Executed and supervised plate preparation according to temperature and condiment specifications.
- Demonstrated strong knowledge of menu offerings and appropriate culinary techniques.
- Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs.
- Oversaw kitchen operations and altered workflows to improve preparation tempo of menu offerings.
Assistant Restaurant Manager
The Williamsburg Lodge
03.2007 - 12.2007
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Server/Assistant Manager
Shacklefords Restaurant
02.2004 - 12.2006
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Welcomed and greeted guests before presenting special menu items to clients.
- Checked establishment, service stands and aisle area cleanliness before welcoming guests.
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
- Identified and reported defective products and units to vendors and requested replacements to maintain food quality standards.
- Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
- Motivated staff to perform at peak efficiency and quality.
Education
High School Diploma -
Jamestown High School
Williamsburg, VA06.
Skills
- Excellent Communication
- Customer Relations
- Attention to Detail
- Time Management
- Effective Multitasking
- Team Collaboration
- Willingness to Learn
- Food and Beverage Service
- Transactions and Cash Handling
- Conflict and Complaint Resolution
- High-Volume Dining
- Cool Under Pressure
- Team Player
- Menu Memorization and Presentation
- Dining Room Cleaning and Upkeep
- Specials Promotion and Upselling
Timeline
Painter
Rivers Reach Painting
01.2019 - Current
Landscaping Manager
Five Brothers Lawncare
01.2016 - 12.2019
Restaurant Manager
Fords Colony Country Club
01.2013 - 11.2013
Cook
Berrets Seafood Restaurant
01.2011 - 12.2012
Server
Blue Talon Bistro
02.2010 - 10.2010
Server/Expeditor
The Fat Canary Restaurant
03.2008 - 12.2009
Assistant Restaurant Manager
The Williamsburg Lodge
03.2007 - 12.2007
Server/Assistant Manager
Shacklefords Restaurant
02.2004 - 12.2006
High School Diploma -
Jamestown High School
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