Daniel Urzua
Wilmington,CA
Summary
Having dedicated 5 years in a law enforcement environment and 7 years to the security sector, these experiences have deeply influenced my character. I consistently bring reliability and a positive demeanor to every situation. My commitment to serving others is unwavering, and I prioritize their needs above my own. Continual self-improvement is a core value, as I constantly seek avenues for personal and professional growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Kaiser EDS / Supervisor
Allied Universal
Harbor City, CA
07.2020 - Current
- Observe, detect and mitigate risks in the Emergency Department to ensure the protection of staff, members, and visitors, while providing customer service in a friendly and professional manner
- Supervise patients under psychiatric holds, ensuring their safety and well-being
- (1799, 5150, 5585) Trained in handling aggressive and combative individuals using de-escalation techniques
- (Vistelar) Physically restrain individuals who become agitated or pose a risk to themselves or others for safety reasons
- Received a promotion to supervisor in September 2023.
Del Amo Fashion Center Security Supervisor
Allied Universal
08.2017 - 02.2020
- Brief the team on current events and create daily deployments including lunch breaks
- Place service requests for equipment: escalators and elevators
- Perform walkthroughs at stores and welfare checks on vehicles parked on property
- Gather information on high traffic events and create action plans.
Student Worker/Cadet
Los Angeles Port Police
05.2012 - 06.2017
- Assigned to assist Los Angeles Port Police Special Services Division – Fleet Services
- Transport vehicles to Harbor Department repair locations or external vendors for maintenance
- Install message boards, deploy, set up, and compose messages at various locations within the Port of Los Angeles
- Perform both physical and administrative duties to maintain operational readiness of all Port Police vehicles and specialized equipment, including tasks such as refueling vehicles, restocking supplies (e.g., flares, fire extinguishers, wipes, gloves), and ensuring proper functioning of lights and other essential equipment.
Education
Bachelor of Science. Business Management -
University of Redlands
08.2015
General Education -
Los Angeles Harbor College
09.2012
Mary Star of The Sea High School
08.2007
Skills
- Attentive and empathetic listener
- Receptive to constructive feedback
- Effective at multitasking and managing multiple tasks concurrently
- Fluent bilingual proficiency in English and Spanish (Oral and Written)
- Training and mentoring
- Goal-Oriented
Certification
- CPR
- AED
- First Aid
- Guard Card
- OC Spray (OCAT)
- Practical and Tactical Handcuffing (PATH)
Timeline
Kaiser EDS / Supervisor
Allied Universal
07.2020 - Current
Del Amo Fashion Center Security Supervisor
Allied Universal
08.2017 - 02.2020
Student Worker/Cadet
Los Angeles Port Police
05.2012 - 06.2017
Bachelor of Science. Business Management -
University of Redlands
General Education -
Los Angeles Harbor College
Mary Star of The Sea High School