Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Daniel Utter

Omaha,NE

Summary

Dynamic professional with extensive experience at CEDARS Youth Services, excelling in program leadership and crisis de-escalation. Proven track record in enhancing program efficiency and client engagement through innovative strategies and trauma-informed care. Skilled in data analysis and compliance auditing, fostering strong community partnerships to support diverse family needs.

Program management professional prepared to drive impactful results. Proven track record of optimizing program operations and fostering cross-functional collaboration. Reliable and adaptable, consistently aligning team efforts with organizational goals. Skilled in strategic planning and problem-solving.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Program Director

CEDARS Youth Services
05.2022 - Current
  • Facilitated strong relationships with community partners, collaborating on initiatives to improve program reach and impact.
  • Maintained accurate records related to client participation, progress tracking, and outcome reporting for internal use and external stakeholders.
  • Conducted performance reviews to provide feedback to staff for improvements.
  • Improved program efficiency by streamlining processes and implementing innovative organizational strategies.
  • Developed and maintained standard operating procedures, ensuring consistency in staff performance and continuity of services provided.
  • Proactively addressed potential challenges by conducting thorough risk assessments at each stage of planning.

Family Partner 2

CEDARS Youth Services
07.2020 - 05.2022
  • Improved overall student well-being by addressing individualized family needs holistically and proactively collaborating with school staff members involved in each child''s life.
  • Evaluated program success based on feedback from participating families; adapted approaches accordingly.
  • Ensured consistent follow-up with each family, demonstrating a genuine investment in their success and wellbeing.
  • Maintained accurate records of family interactions and progress, ensuring efficient case management and collaboration with other professionals.
  • Strengthened family connections by providing support and guidance in navigating community resources.
  • Provided crisis intervention services when necessary, connecting families with essential supports during challenging times.

Family Partner 1

CEDARS Youth Services
05.2014 - 07.2020
  • Supported clients from diverse communities with specific, tailored programming, promoting diversity, equity and inclusion in healthcare and social programs.
  • Promoted a culture of trust by maintaining open lines of communication with families through phone calls, emails, and home visits.
  • Assisted parents and caregivers in meeting youth needs through education, targeted support, coaching and guidance.
  • Connected families to supportive resources within the community such as food banks and job training programs.
  • Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.

Education

Bachelor of Science - Family And Community Services

University of Nebraska, Lincoln
Lincoln, Nebraska, NE
05.2014

Skills

    Program Leadership & Supervision
    Case Management & Documentation
    Crisis De-escalation
    Quality Case Record Review
    Trauma-Informed Care
    Client Engagement & Advocacy
    Microsoft Office / Google Workspace

  • Risk Management
  • Compliance Auditing
  • Data Analysis & Reporting
  • Customer Relationship Management

Accomplishments

*Leadership Academy Graduate

Certification

  • First Aid/CPR Certified

Timeline

Assistant Program Director

CEDARS Youth Services
05.2022 - Current

Family Partner 2

CEDARS Youth Services
07.2020 - 05.2022

Family Partner 1

CEDARS Youth Services
05.2014 - 07.2020

Bachelor of Science - Family And Community Services

University of Nebraska, Lincoln

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