Daniel Valdez
Los Angeles,CA
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Wendy's Restaurant. Skilled in conflict resolution and maintaining high accuracy in transactions. Demonstrates exceptional work ethic and integrity, achieving positive feedback through meticulous attention to detail in car detailing. Specializes in both interpersonal communication and efficient, quality service delivery.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Wendys Restaurant
05.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Car Detailer
Self Employed Services
02.2023 - 03.2024
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Education
High School Diploma -
Animo Ralph Bunche High School
Los Angeles, CA06.2024
Skills
- Customer service/assistance
- Work ethic and integrity
- Patience and empathy
- Customer service excellence
- Conflict resolution
- Issue resolution
- Guest inquiries
Certification
Food handlers certification card
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Wendys Restaurant
05.2024 - Current
Car Detailer
Self Employed Services
02.2023 - 03.2024
High School Diploma -
Animo Ralph Bunche High School
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