Daniel Valencia
Glen Ellyn,IL
Summary
Regional Manager at Caliber Collision that currently oversees all operational aspects including profitability, market growth, customer service, insurance relations, compliance, team career development, advancement and retention.
Overview
2026
2026
years of professional experience
Work History
Regional Manager
Caliber Collision
2021 - Current
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Established and maintained operational standards for 13 locations.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
- Championed safety programs within the region resulting in reduced workplace accidents and lower workers'' compensation claims costs.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
Operations Specialist
Caliber Collison
08.2021 - 10.2021
- Promoted a culture of accountability within departments by setting clear expectations for performance and holding team members responsible for achieving results.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
- Enhanced team productivity with effective communication strategies and regular performance reviews.
General Manager
Caliber Collision
04.2019 - 08.2021
- Managed budget implementations, employee reviews, training, and schedules.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
Associate Of Applied Science - Automotive Engineering
Lincoln College of Technology
Melrose Park, IL03.2017
Skills
- Staff training and development
- Strategic planning
- Territory management
- P&L management
- Client relationship building
- Team development
- Decision-making
- Goal setting and performance metrics
- Multi-unit management
- Operations improvements
Timeline
Operations Specialist
Caliber Collison
08.2021 - 10.2021
General Manager
Caliber Collision
04.2019 - 08.2021
Regional Manager
Caliber Collision
2021 - Current
Associate Of Applied Science - Automotive Engineering
Lincoln College of Technology
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