Daniel Valois
Cumberland,RI
Summary
Professional Managing Director with over 30 years proven abilities across all levels of organizational and project management. Seeking opportunities in leading projects, developing partnerships, overseeing personnel, and developing plans to meet strategic goals. Proven leader with an extraordinary background in the Wireless Industry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Independent Consultant / Contractor
TruAccess Networks
09.2023 - Current
- Subject matter Expert for Extreme network WIFI and JMA CBRS private network deployment
- Provide leadership and project deliverable guidance
- Conducted regular reviews of operations and identified areas for improvement.
- Collaborated with cross-functional teams at client sites to ensure holistic project success.
- Served as single point of contact for Customer and contractor
- Provided troubleshooting expertise and corrective action direction
- Provided daily updates to leadership regarding project status.
- Created and managed project plans, timelines and budgets.
Caregiver
Self
04.2020 - 07.2022
- Managed day to day healthcare needs for elderly parent
- Doctor appointment coordination
- Provided transportation to and from various appointments
- Administered medications as directed by physicians
- Assisted with dressing, grooming, and feeding
- Helped overcome and adapt to physical restrictions.
Regional Director of Operations
TXR Global Technology Services
04.2019 - 05.2020
- Managed 30 construction and project managers
- Specialized in the construction and project management of Macro, iDAS, oDAS, Small cell, new site build and expansion projects for tier 1 wireless carriers
- Established and administered annual budget with controls to prevent overages and established cost reduction programs
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling cost
- Delivered business strategy, developed systems and procedures to improve operational quality and team efficiency
- Worked with management team and developed organizational goals which aligned with business strategy.
- Improved customer satisfaction rates with proactive problem resolution and timely followup.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented process improvements that increased productivity while maintaining high levels of service quality.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Championed new technology adoption within the region to enhance operational capabilities and improve overall efficiency levels.
- Monitored budget and utilized operational resources.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Spearheaded implementation of process improvements and cost-saving initiatives to increase value and maximize profits.
- Monitored and coordinated workflows to optimize resources.
- Reported issues to higher management with great detail.
- Developed strong partnerships with key clients to expand business opportunities and drive revenue growth.
- Mentored and coached team members to foster productive and engaging work environment.
General Manager
Empire Telecom
10.2018 - 03.2019
- Led Construction, Project Management, Regulatory and Compliance, Operations and Site Acquisition teams utilizing 70 + Professional Wireless employees
- Supported Major Wireless Carriers New Site Build Programs and Capacity additions
- Led hundreds of 2G, 3G, 4G LTE and 5G and First Net Wireless Technology projects
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems
- Conducted employee evaluations to provide feedback and recognize quality performance.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Assisted in recruiting, hiring and training of team members.
- Managed budget implementations, employee evaluations, and contract details.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Formulated policies and procedures to streamline operations.
- Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performanceresults.
- Developed and maintained relationships with customers and suppliers through account development.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Collaborated with cross-functional teams to develop innovative solutions.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment.
Regional Director of Construction, Engineering and Project Management
AT&T Wireless
06.2010 - 12.2017
- Directed startup activities for introduction of AT&T’s Antenna Solutions Group in support of Northeast Region
- Responsible for development, project management, construction, engineering, tactics, methods, policies and procedures procedures for AT&T's Antenna Solutions/Distributed Antenna Systems (DAS) and Small Cell Construction team
- Led the construction and project management of over 1000 large and small scale projects throughout the North East region including stadiums, arenas, college campuses, multi dwelling units, tunnels, outdoor distributed antenna systems
- Deployed Region wide DAS Networks, Outdoor Distributed Antenna Systems Networks, Small Cell Networks in support of 2G, 3G, 4G LTE and 5G wireless technologies with assistance of 70 Wireless Professionals
- Achieved financial targets +/- 1% with budgets exceeding $125 to $175 Million year over year
- Drove team success through shared vision and recognition of quality performance
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced operational risks while organizing data to forecast performance trends.
- Negotiated lucrative contracts with suppliers, reducing costs while maintaining high-quality products and services.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Analyzed market trends to inform strategic decision-making, adapting quickly to changing conditions for sustained success.
- Developed and executed successful business plans, resulting in increased market share and profitability.
- Collaborated with cross-functional teams to develop new products and services, meeting customer demands while driving revenue growth.
- Spearheaded expansion into new territories, conducting thorough market research to identify opportunities and devise entry strategies.
- Implemented robust performance management systems to identify areas for improvement and support employee development.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Managed budgets effectively, ensuring optimal resource allocation for maximum return on investment.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Introduced advanced data analytics tools for informed decision-making based on accurate insights from diverse sources of information.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Led a team of managers to achieve consistent revenue growth through effective leadership and strategic planning.
- Produced [Number] reports per week to analyze job performance against team goals.
- Assisted in recruiting, hiring and training of team members.
- Optimized inventory management processes, balancing stock levels with demand forecasts for reduced carrying costs and improved cash flow management.
- Delivered comprehensive training programs to build highly skilled teams capable of delivering on company goals and objectives.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Represented company at various national and global events.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed the integration of new acquisitions, ensuring a smooth transition and alignment with the overall strategic vision.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Participated in promotional opportunities and onboarding of new accounts.
- Improved customer satisfaction ratings by developing initiatives focused on enhancing service quality and responsiveness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Interacted well with customers to build connections and nurture relationships.
- Visited sites periodically to view service levels and adherence to global service standards.
- Promoted a safety-first culture within the region, implementing best practices that reduced workplace incidents significantly.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
- Championed organizational culture change initiatives that fostered collaboration, innovation, and continuous improvement across all levels of the organization.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
- Established strong partnerships with industry stakeholders, enhancing the company''s reputation and creating mutually beneficial collaborations.
- Attended weekly meetings to discuss and optimize strategies.
- Proved successful working within tight deadlines and a fast-paced environment.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Learned and adapted quickly to new technology and software applications.
- Gained strong leadership skills by managing projects from start to finish.
- Worked effectively in fast-paced environments.
- Proven ability to develop and implement creative solutions to complex problems.
- Worked well in a team setting, providing support and guidance.
Regional Manager of Network Engineering
AT&T Wireless
01.2006 - 06.2010
- Established and maintained Engineering, Operations, and Implementation standards in support of AT&T's Northeast Region
- Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance
- Deployed hundreds of Region wide Core Networks, Data Networks, Radio access Networks in support of 2G, 3G, wireless technologies
- Utilizing my project management and leadership skills
- Developed vendor network of contacts to drive down costs and increase revenues.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Strengthened internal controls through diligent financial oversight and adherence to established policies and procedures at each regional location.
- Developed detailed plans based on broad guidance and direction.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Led cross-functional teams to achieve project deliverables on time and within budget, resulting in improved overall performance.
- Implemented cost-cutting measures across the region that led to significant savings without compromising service quality or employee satisfaction.
Education
3 Year certificate program - Electronics technology
Johnson And Wales University
Providence, RISkills
- Processes and procedures
- Team Development
- Client Relationships
- MS Office
- Industry Expertise
- Analytical Skills
- Team Leadership & Development
- Forecasting and Reporting
- Integrity and Honesty
- Strategic Planning
- Employee Management
- Organizational Skills
- Problem-Solving
- Multitasking
- Work Planning and Prioritization
- Project Management
- Problem-solving aptitude
Certification
- PMI PgMP, 06/2023
- PMI RMP, 06/2023
- CS Agile Scrum Master, 05/2023
- CAPM, 05/2023
- PMP, 04/2024
- PMI ACP, 04/2024
- Lean Six Sigma green belt, 04/2024
- Microsoft Project 2019 Master, 08/2024
Timeline
Independent Consultant / Contractor
TruAccess Networks
09.2023 - Current
Caregiver
Self
04.2020 - 07.2022
Regional Director of Operations
TXR Global Technology Services
04.2019 - 05.2020
General Manager
Empire Telecom
10.2018 - 03.2019
Regional Director of Construction, Engineering and Project Management
AT&T Wireless
06.2010 - 12.2017
Regional Manager of Network Engineering
AT&T Wireless
01.2006 - 06.2010
3 Year certificate program - Electronics technology
Johnson And Wales University