Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
9
9
years of professional experience
Work History
Maintenance Technician
Avera
03.2024 - 05.2025
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Route Sales Representative
Coca-Cola
03.2021 - 12.2023
Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
Maintained positive relationships with customers using good communication and follow-through abilities.
Boosted revenues by upselling and cross-selling products to new and established customers.
Collaborated with customers to identify needs and provided catered solutions
Implemented effective time management techniques to maximize daily productivity and efficiency on routes.
Store Manager
Dollor General
01.2016 - 06.2019
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Assisted with hiring, training and mentoring new staff members.
Approved regular payroll submissions for employees.
Education
Associate of Applied Business - Business Management
Mitchell Technical Insitute
Mitchell, SD
05-2018
Skills
Mechanical repair
Troubleshooting skills
Customer service
Team leadership
Time management
Decision-making
Conflict resolution
Timeline
Maintenance Technician
Avera
03.2024 - 05.2025
Route Sales Representative
Coca-Cola
03.2021 - 12.2023
Store Manager
Dollor General
01.2016 - 06.2019
Associate of Applied Business - Business Management