Goal-driven strategic leader and decisive business professional brings track record of success in start-up companies. Outstanding background managing multiple products from ideation to market launch and profitable monetization. Strong entrepreneurial spirit, open mind, and willingness to take on new challenges that require patience and perseverance.
Overview
12
12
years of professional experience
Work History
Founder
Grimm company LLC
Sneads Ferry, NC
06.2024 - Current
Compose art work for t shirt designs
Created and managed the company's financial budgeting, forecasting, and reporting systems.
Manage social media
Videographer, photographer
Marketing
Manage orders
Packaging
Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
Negotiated contracts with vendors and suppliers for optimal pricing structure.
Identified potential partnerships to expand the reach of the business.
Established policies and procedures for efficient workflow management.
Analyzed consumer trends data to inform product offerings and services.
Maintained up-to-date knowledge of relevant laws, regulations, best practices and industry developments.
Wear House Worker
Vet life
Wilmington, North Carolina
07.2023 - 09.2023
Maintained stock levels in accordance with company policies.
Received and tracked incoming inventory shipments.
Organized warehouse space for efficient storage of products.
Received orders and prepared them for shipment by selecting items from shelves, packing boxes, labeling, and loading onto delivery trucks.
Verified accuracy of order picking by comparing items picked to customer invoices.
Maintained inventory records of products received and shipped in the warehouse.
Ensured that all shipping documents were accurate and complete before sending out packages.
Checked incoming goods against purchase orders to ensure quality assurance.
Followed safety guidelines while operating machinery such as forklifts or pallet jacks.
Assisted in receiving operations by unloading merchandise from trucks and checking for damaged or missing items.
Operated RF scanners to accurately pick orders for customers.
Stacked merchandise on pallets for storage in the warehouse.
Maintained cleanliness of work area at all times.
Mobile Home Set Salesperson
Down East Realty & Custom Homes
New Bern, North Carolina
09.2022 - 12.2022
Greeted customers and provided product information.
Conducted site visits to identify customer needs for mobile home set up.
Prepared sales contracts, invoices, and other documents related to the sale of mobile homes.
Inspected and maintained inventory of mobile home setup supplies and materials.
Maintained positive relationships with vendors in order to ensure timely delivery of parts and equipment needed for setup.
Established pricing policies for various mobile home packages based on market conditions.
Resolved customer complaints regarding mobile home set up issues in a professional manner.
Collaborated with team members to develop innovative approaches for increasing sales volume.
Analyzed customer feedback data to inform decisions related to product or service offerings.
Advised customers on financing options available for purchasing a new or used mobile home.
Retention Specialist
Next linx
Jacksonville, North Carolina
03.2017 - 08.2017
Conducted customer service surveys to identify areas of improvement in customer retention.
Assisted customers with complaints, inquiries, and billing issues while maintaining a high level of customer satisfaction.
Developed strategies to improve customer experience and increase loyalty.
Performed regular follow-up calls with customers to ensure their satisfaction with products and services.
Provided detailed reports on customer feedback and retention metrics for management review.
Created personalized communication plans for key accounts based on individual needs and preferences.
Utilized CRM software to track customer interactions, record feedback, and monitor progress towards goals.
Generated monthly reports outlining progress made towards meeting retention objectives.
Worked closely with sales team members to ensure successful onboarding of new clients.
1833 Amphibious Assault Crewmen
Marines Corps
Jacksonville, North Carolina
08.2012 - 09.2016
Maintained and operated amphibious assault vehicles, including tracked landing craft, hovercrafts, and air cushion vessels.
Assisted in the loading and unloading of personnel, supplies, and equipment onto and from amphibious assault vehicles.
Provided security for amphibious operations by operating machine guns on board the vehicle.
Monitored engine performance and fuel consumption during missions.
Conducted routine maintenance on all assigned amphibious vehicles to ensure operational readiness.
Performed pre-mission checks of equipment to verify functionality prior to embarkation.
Inspected safety gear such as life jackets and fire extinguishers before each mission launch.
Coordinated with other crew members to ensure safe navigation through hazardous waters.
Communicated with pilots via radio regarding navigation directions, speed changes.
Operated communications systems onboard the vessel for communication with shore-based support teams.
Supervised loading and unloading activities from ship's deck or beachhead areas in order to ensure proper cargo handling techniques were being used.
Directed troops during disembarking procedures upon arrival at designated destinations.
Ensured that all personnel were wearing their personal floatation devices at all times while aboard the vessel.
Assisted in planning of routes from one location to another based on current weather conditions and sea state forecasts.
Ran diagnostic tests on electronic navigation systems onboard the vessel in order to identify any potential malfunctions or issues which could affect mission success.
Prepared reports summarizing daily activities and mission progress for use by higher command staff.
Adhered to strict safety protocols when conducting operations near hostile forces or dangerous terrain.