Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Intern
S.F.A Marketing For Athletics
01.2024 - Current
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Assisted with game day operations for the basketball, softball, and baseball programs.
MANAGER
SFA WOMEN’S SOCCER TEAM
05.2022 - Current
Help set up and assist coaches during practices.
Assist in game day operations such as preparing equipment, setting up home and away locker rooms, and getting food for players.
Take statistics on players during games.
Wash/Dry player's game day gear.
Be on standby for any additional assistance needed by coaches throughout the day.
Assistant manager
Cinemark
06.2021 - 01.2024
Supervised day-to-day operations to meet performance, quality, and service expectations.
Maintained a clean, safe, and organized environment to enhance the customer experience.
Improved customer satisfaction by addressing and resolving complaints promptly.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
MANAGER
SFA MEN’S BASKETBALL TEAM
08.2021 - 05.2022
Help set up and assist coaches during practices.
Rebound for players during individual practices.
Assist on game days by setting up home and away locker rooms, getting food for the players, getting the equipment ready, and preparing the court.
Be a towel boy during home games.
Wash/Dry player's practice and game gear.
Be on standby for any additional assistance needed by the coaches throughout the day.
Team member
Cinemark
04.2019 - 06.2021
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Developed strong cooperative relationships with coworkers and managers.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Worked with different stations to provide optimal coverage and meet production goals.
Education
BBA - Sports Business
Stephen F. Austin State University
Nacogdoches, TX
12.2024
Skills
Fluent in spoken and written Spanish and English
Experienced in Microsoft Office (Excel, Word, and PowerPoint)
Creating and delivering presentations
Communication skills
Fast worker and quick learner
Managerial experience
Accounting experience
Analytics
Problem-Solving
Multitasking and Organization
Certification
Google Analytics for Beginners, Google Analytics Academy - 04/09/2027