Daniel Vazquez Arevalo
Santa Ana,CA
Summary
Having over 11 years of experience in the customer service department, I possess abundant energy, exceptional communication skills, and a friendly and respectful demeanor. Whether working independently or collaboratively, I consistently prioritize the well-being of colleagues and ensure their success. Embracing new challenges is genuinely enjoyable for me, and my excellent client and project management skills consistently deliver exceptional results.
Overview
11
11
years of professional experience
Work History
Accounting Clerk
IDC Logistics
01.2022 - Current
- Responsible for maintaining financial reports.
- Provide administrative assistance to accountants.
- Record wide range of transactions
- Prepare bank deposits and statements.
- Enter key data of financial transactions in data base.
- Responsible for keeping financial records updated, preparing reports, and working with two accounting software's simultaneously (NetSuite, Profit Tools).
- Input high volume of monthly invoices with consistent accuracy.
- Research, track, and restore accounting or documentation problems and discrepancies
- Processed invoices, payments, and statements in a timely manner.
- Proficient in Microsoft office (Word, Excel)
Attractions Host
Disneyland Resort
04.2015 - 05.2022
- Provided training and coaching to new hires on safety policies, efficiency, and how to provide exceptional guest service.
- Greeted and welcomed guests to the attraction.
- Provided exceptional customer service by addressing guest needs in a timely manner.
- Checked guest restraints thoroughly in accordance with park policy and to minimize accidents.
- Loaded and unloaded guests from attractions quickly and efficiently to enhance flow of guests through attraction.
- Responsible for legal documents that ensure the safety to our guests.
- Often left to create solutions for attraction downtimes and supervise employees.
- Successfully handled and executed all guest concerns.
- Collaborated with other departments as needed to provide comprehensive support across the theme park facility.
- Assisted in the smooth operation of attractions by performing routine maintenance checks and reporting issues promptly.
- Always alert and aware of my surroundings for potential safety issues.
- Able to understand in-depth attraction operation/technology.
- Provided information about local attractions, restaurants, and other points of interest.
Sales Associate
T.J Maxx
11.2013 - 04.2015
- Worked as a team member performing cashier duties, product assistance and cleaning.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Loss Prevention
T.J Maxx
11.2014 - 02.2015
- Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
- Monitored access control systems, including CCTV systems.
- Assisted in reducing shrinkage through vigilant loss prevention efforts and adherence to company policies.
- Supported loss prevention efforts by monitoring dressing rooms and reporting suspicious activity to management.
- Followed company guidelines for loss prevention procedures.
- Implemented loss prevention techniques, reducing instances of theft within the department significantly.
Education
High School Diploma -
Arnold O. Beckman High School
Irvine, CA06-2013
Skills
- Fluent in Spanish
- Ability to multitask
- Energetic work attitude
- Problem solving skills
- Responsible
- Quick learner
- Team building
Languages
Spanish
Native or Bilingual
Interests
- Playing Sports
- I like trying new recipes and food trends
- Road Trips
- Music
- Watching Movies and TV Shows
- I enjoy helping others and giving back to the community
- Volunteering
Timeline
Accounting Clerk
IDC Logistics
01.2022 - Current
Attractions Host
Disneyland Resort
04.2015 - 05.2022
Loss Prevention
T.J Maxx
11.2014 - 02.2015
Sales Associate
T.J Maxx
11.2013 - 04.2015
High School Diploma -
Arnold O. Beckman High School
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